Printable Version Ways to settle your bill

Check & Fund Transfer Credit Card & Credit Note Remittance Slip

When making payment, please always remember to include a completed remittance advice, which you can find at the bottom of your invoice. This will ensure that your bill is processed smoothly, and that there is no outstanding balance on your next bill. It also means we can focus on providing even better services for all our customers.

For your convenience, there are a number of ways for you to settle your bill.


Check



Please send the check together with the completed remittance advice to the address below.

 Payee:  Federal Express (Hong Kong) Ltd
 Address:  P.O.Box 669, General Post Office, Hong Kong



Fund Transfer



Instruct your bank to transfer funds to the account below, and then fax the completed remittance advice to [3002 7817], or notify us by sending an e-mail to fschk@fedex.com. Please remember always to include your account number, invoice number, and the payment amount in your e-mail.

 Bank Account Name:  Federal Express (Hong Kong) Ltd
 Bank Name:  Citibank
 Bank Address:  10/F, Two Harbourfront, 22 Tak Fung Street, Hunghom, Kowloon, Hong Kong
 Bank Account No.:  61238686
 Bank Code:  006
 Branch number:  391
 Swift Code:  CITIHKHX



Credit Card



If you wish to pay by credit card, please fill out the form and fax it to [3002.7817], or e-mail the required information below to [fschk@fedex.com].


Credit Note



When using a credit note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us by e-mailing to [fschk@fedex.com].

If you have any questions regarding payment procedures, please contact our Revenue Operations team.

 Billing Hotline:

  2730 3333
 1-2-4 (for Cantonese), 2-2-4 (for English) and 3-2-4 (for Putonghua)
 Fax No.:  3002 1286
 E-mail:  fschk@fedex.com



Remittance Slip



Please return this completed slip with your payment to ensure your account is updated in a timely manner. Thank you.

Remit to:
Federal Express (Hong Kong) Ltd
P.O. Box 669
General Post Office
Hong Kong