Airport with FedEx Fleet

Surcharge and other information

Surcharge and other information

For Payers in Hong Kong

For information about our surcharges, please download the ‘FedEx Surcharge and Other information’ PDF from the link below. 

For the complete terms and conditions on FedEx services, please refer to the reverse side of the FedEx International Air Waybill, and the online Standard Conditions of Carriage or International Service Terms and Conditions of the shipment.

 

Out of Delivery/Pick-up Area Surcharge

FedEx Express international shipments delivered to or picked up from remote and less-accessible locations are charged an out-of-delivery-area or out-of-pickup-area surcharge. A list of postal codes and cities where these surcharges apply is available here.

Additional Handling Surcharge

Effective January 20, 2020, an Additional Handling Surcharge applies to any package that meets any of the following criteria:

Dimensions

A surcharge applies to a shipment containing any package that:

1) measures greater than 121 centimeters along its longest side;

2) measures greater than 76 centimeters along its second-longest side;

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Freight

A surcharge applies to a shipment containing any freight handling unit that measures greater than 157 centimeters along its longest side.

We reserve the right to assess additional handling charges for freight and any freight handling unit that requires special handling during transit.

 

Oversize Charge

Effective January 20, 2020, an oversize charge applies to a shipment containing packages that exceed 243 centimeters in length or 330 centimeters in length and girth (L+2W+2H).

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Third Party Billing Surcharge

Effective January 22, 2018, a Third Party Billing Surcharge will apply to shipments that are billed to a third party. The surcharge will be charged to the third-party payer. The Third Party Billing Surcharge applies when an account unrelated to the shipper, as solely determined by FedEx, is billed as a third party for the shipment. Please see the online Standard Conditions of Carriage for the definition of a Bill Third Party shipment.

Temporary Surcharge Adjustment on Most Outbound Shipments from Hong Kong SAR

Global supply chains have been disrupted due to COVID-19 crisis. This disruption has increased costs and created imbalance in shipping lanes. However, FedEx Express continues to operate outbound and inbound flights from/to Hong Kong SAR, in order to provide stable and high-quality service to our customers despite local restrictions in various parts of the world.

Beginning May 25, 2020, the rate of Temporary Surcharge for FedEx Express parcel and freight shipments originating from Hong Kong SAR and destined for non-APAC countries/territories will be increased to HKD7.5 per kilo.

Temporary Surcharge from April 6 to May 24, 2020:

Impacted shipments

Temporary Surcharge*

Outbound from Mainland China to the rest of the world

HKD 7.5 per kg*

Intra-APAC1

HKD 7.5 per kg*

All international Parcel and freight shipments except for above

HKD 1.5 per kg*

Temporary Surcharge from May 25, 2020:

Impacted shipments

(Parcel and freight shipments)

Destination for export /
origin for import

Temporary Surcharge*

Export shipments from Hong Kong SAR

APAC1 markets

HKD 7.5 per kg*

Rest of the world

HKD 7.5 per kg*

ImportOne^ shipments to Hong Kong SAR

APAC1 markets

HKD 7.5 per kg*

Rest of the world

HKD 1.5 per kg*

Global Third-Party^ shipments paid in Hong Kong SAR

All markets

HKD 1.5 per kg*

* HKD7.5 per shipment minimum on parcel2 and HKD 390 per shipment minimum on freight3 applies regardless of the origin markets
^ For customers who have registered for the ImportOne/Global third-Party service only. For other customers, an export temporary surcharge based on the originating country/ territory is applied on inbound/third-party shipments.  

1 APAC markets: American Samoa, Australia, Brunei, Cook Islands, China, Fiji, Micronesia, Guam, Hong Kong SAR China, Indonesia, Japan, Cambodia, South Korea, Laos, Marshall Islands, Mongolia, Macau SAR China, Northern Mariana Islands, Malaysia, New Caledonia, New Zealand, French Polynesia, Papua New Guinea, Philippines, Palau, Singapore, Thailand, Timor-Leste, Tonga, Taiwan China, Vietnam, Vanuatu, Wallis and Futuna Islands and Samoa.
2 Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD) and FedEx International Economy DirectDistribution (IED)
3 Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF) and FedEx International Priority DirectDistribution Freight (IDF)

Manual Air Waybill Surcharge (Effective April 20, 2020)

Starting from April 20, 2020, we will impose a surcharge for the provision of manual air waybills. Customers who opt for manual air waybills will be charged HKD20 per piece with a minimum order quantity of 5 pieces.  The launch of the manual air waybill surcharge will also be a part of our digital initiative going forward.

You may continue to use manual air waybills already on hand, however if you order additional manual air waybills from April 20, you will be charged a fee of HKD100 for an order 5 pieces of manual air waybills. The surcharge will be billed on a separate invoice to you.

We encourage you to ship with our digital tools so that you can enjoy the ease, speed and convenience of processing shipments digitally.