Find the answers, the information and the resources to help you with all your shipping and business needs with FedEx.
For online help, Write To FedEx.FedEx is represented in Indonesia by a nominated Service Contractor. For more information about the FedEx services available from Indonesia please contact: Company: P.T. Repex Perdana International
Toll Free Number: 0800 1 888 800
Non-Toll Free Number: (62) 21 7599 8800
Fax: (62) 21 7591 3212 Service Available: Export/Import
File A Claim
To file a claim for shipment loss or damage, please download the form and instructions here and deliver the completed form by mail, fax or e-mail to our FedEx Customer Service Team. (This form is in PDF format, requiring the use of Adobe Acrobat Reader, which can be uploaded via the link here.)
To file a claim for shipment delay, please contact your local FedEx Customer Service Team directly, rather than using the form above.