Customer Service
For online help, Write To FedEx.
FedEx is represented in Indonesia by a nominated Service Contractor. For more information about the FedEx services available from Indonesia please contact:
| Company: | P.T. Repex Perdana International |
| Toll Free Number: | 0800 1 888 800 |
| Non-Toll Free Number: | (62) 21 7599 8800 |
| Fax: | (62) 21 7591 3212 |
| Service Available: | Export/Import |
File A Claim
To file a claim for shipment loss or damage, please download the form and instructions here and deliver the completed form by mail, fax or e-mail to our FedEx Customer Service Team. (This form is in PDF format, requiring the use of Adobe Acrobat Reader, which can be uploaded via the link here.)
To file a claim for shipment delay, please contact your local FedEx Customer Service Team directly, rather than using the form above.
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