Whether your business is importing or exporting, whether your shipments are needed next day or are less urgent, whether you ship small parcels or heavy pallets, FedEx has solutions for you.

In this download centre you will find detailed information on our tools and services as well as other useful materials about shipping. All resources on the download centre; such as leaflets, user manuals, service guides, tariffs, forms, etc are available in a downloadable (PDF) format.

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ShowLearn About Our Services
Service Guide

ShowDiscover Our Automated Solutions for Your Needs
FedEx Ship Manager™ Lite

FedEx Insight®

FedEx® Electronic Trade Documents

ShowDownload Our Tariffs & Surcharges
Export Tariffs (effective January 4, 2016)

Import Tariffs (effective January 4, 2016)

Note: Import Tariff applies to all customers. However, an export rate, based on the origin country and converted into the destination currency, may apply to some customers.  For more information on our import offer please contact FedEx Customer Service.

Useful Information for your Shipment, Value Added Services and Surcharges

ShowUseful Shipping Forms at Your Fingertips
ShowFind Out About Our Quality Standard

  • FedEx is certified to the ISO 9001 International Quality Management System Standard by Lloyd's Register Quality Assurance (LRQA):
    ISO Certificate 9001:2008
  • FedEx was granted the ISO 14001:2004 certification for the environmental management for its European hub at Roissy-Charles de Gaulle in France:
    ISO Certificate 14001:2004

FedEx Express in Europe, Middle East, Indian Subcontinent and Africa Fact Sheet