FedEx Offline Payment

  • FedEx Malaysia Shipment Offline Payment

  • Check & Fund Transfer

When making payment, please always remember to include a completed remittance advice, which you can find at the bottom of your invoice. This will ensure that your bill is processed smoothly, and that there is no outstanding balance on your next bill. It also means we can focus on providing even better services for all our customers.

For your convenience, there are a number of ways for you to settle your bill.


Please send the check together with the completed remittance advice to the address below.


Federal Express Services (Malaysia) Sdn Bhd


P.O.Box 8458, Pejabat Pos Kelana Jaya, 46790 Petaling Jaya, Malaysia.

Fund Transfer

Instruct your bank to transfer funds to the Virtual Account Number 7714700XXXXXXXXX (where XXXXXXXXX refers to your FedEx 9-digit account number) below, notify us by sending an e-mail to or fax the completed remittance advice to 603-7712-4461. Please remember always to include your account number, invoice number, and the payment amount in your e-mail or fax.

Bank Account Name:

Federal Express Services (Malaysia) Sdn Bhd

Bank Name:

Citibank Berhad

Bank Address:

Level 45 Menara Citibank, 165 Jalan Ampang, 50540 Kuala Lumpur, Malaysia

Bank Account No:

7714700XXXXXXXXX(where XXXXXXXXX refers to your 9-Digit FedEx Account Number)

Bank Code:


Branch number:


Swift Code:


  • Credit Card & Credit Note

Credit Card

If you wish to pay by credit card, please call our Customer Service Department at:

  • 1800-886363 (Toll-Free Line)
  • 603-7721-1388 (Overseas)

Credit Note

When using a credit note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us by e-mailing to

If you have any questions regarding payment procedures, please contact our Revenue Operations team.

Billing Hotline: 1800-88-6363 (press 1, 2, 3 for invoicing)
Fax No.:  603-7712-4397

  • Payment Advice

Payment Advice

Please complete and submit the payment advice together with your payment to ensure your account is updated in a timely manner. Thank you.