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Printable Version Ways to settle your bill
| Check & Fund Transfer | Credit Card & Credit Note | Remittance Slip |
When making payment, please be reminded to include a completed remittance advice, which you can find at the bottom of your invoice. This will ensure that your bill is processed smoothly, and that there is no outstanding balance on your next bill. It also means we can focus on providing even better services for all our customers.
For your convenience, there are a number of ways for you to settle your bill.
Check
Please send a check together with the completed remittance advice to the address below.
| Payee: | Federal Express Services (Malaysia) Sdn Bhd |
| Address: | P.O.Box 8458, Pejabat Pos Kelana Jaya, 46790 Petaling Jaya, Malaysia. |
Fund Transfer
Instruct your bank to transfer funds to the account below, and then fax the completed remittance advice to 603-7712-4461, or notify us by sending an e-mail to fscmy@fedex.com. Please remember always to include your account number, invoice number, and the payment amount in your e-mail.
| Bank Account Name: | Federal Express Services (Malaysia) Sdn Bhd |
| Bank Name: | Citibank Berhad |
| Bank Address: | Level 45 Menara Citibank, 165 Jalan Ampang, 50540 Kuala Lumpur, Malaysia |
| Bank Account No.: | 0113247029 |
| Bank Code: | 17 |
| Branch number: | 14014 |
| Swift Code: | CITIMYKL |
Credit Card
If you wish to pay by credit card, please fill out the form and fax it to 603-7712-4461, or e-mail the required information below to fscmy@fedex.com.
Credit Note
When using a credit note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us by e-mailing to fscmy@fedex.com.
If you have any questions regarding payment procedures, please contact our Revenue Operations team.
| Billing Hotline: | 1800-88-6363 (press 1, 2, 3 for invoicing) |
| Fax No.: | 603-7712-4397 |
| E-mail: | fscmy@fedex.com |
Remittance Slip
Please return this completed slip with your payment to ensure your account is updated in a timely manner. Thank you.
Remit to:
Federal Express Services (Malaysia) Sdn Bhd
P.O.Box 8458, Pejabat Pos Kelana Jaya,
46790 Petaling Jaya, Malaysia.