Airport with FedEx Fleet

Surcharge and other information

Surcharge and other information

For Payers in Malaysia

For information about our surcharges, please download the ‘FedEx Surcharge and Other information’ PDF from the link below. 

For the complete terms and conditions on FedEx services, please refer to the reverse side of the FedEx International Air Waybill, and the online Standard Conditions of Carriage or International Service Terms and Conditions of the shipment.

 

Out of Delivery/Pick-up Area Surcharge

FedEx Express international shipments delivered to or picked up from remote and less-accessible locations are charged an out-of-delivery-area or out-of-pickup-area surcharge. A list of postal codes and cities where these surcharges apply is available here.

Additional Handling Surcharge

Effective January 20, 2020, an Additional Handling Surcharge applies to any package that meets any of the following criteria:

Dimensions

A surcharge applies to a shipment containing any package that:

1) measures greater than 121 centimeters along its longest side;

2) measures greater than 76 centimeters along its second-longest side;

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Freight

A surcharge applies to a shipment containing any freight handling unit that measures greater than 157 centimeters along its longest side.

We reserve the right to assess additional handling charges for freight and any freight handling unit that requires special handling during transit.

 

Oversize Charge

Effective August 14, 2020, an oversize charge applies to a shipment containing packages that exceed 243 centimeters in length* or 330 centimeters in length* and girth (L+2W+2H).

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. 

* Length is the longest side of a package.

Third Party Billing Surcharge

Effective January 22, 2018, a Third Party Billing Surcharge will apply to shipments that are billed to a third party. The surcharge will be charged to the third-party payer. The Third Party Billing Surcharge applies when an account unrelated to the shipper, as solely determined by FedEx, is billed as a third party for the shipment. Please see the online Standard Conditions of Carriage for the definition of a Bill Third Party shipment.

Temporary Surcharge Adjustment on Outbound Shipments from Malaysia

We announced a temporary surcharge on all FedEx Express international parcel and freight shipments beginning April 6.

We implemented this surcharge due to the various COVID-19 containment restrictions issued in countries around the world. Those restrictions continue to disrupt the global supply chain. As a result, air cargo capacity is limited, and we are incurring incremental costs as we adjust our international networks to best deliver much-needed goods and services in this constrained environment.

Beginning August 10, the surcharge amount for some FedEx Express international parcel and freight shipments originating in Malaysia will increase. These increases will allow us to continue providing the best possible service during this time. Updated amounts can be found below.

Effective Date Impacted shipments Surcharge per kg (in MYR)
April 6, 2020 - August 9, 2020 Outbound from Mainland China to the rest of the world MYR4.30 per kg*
Intra-APAC** MYR4.30 per kg*
All international parcel and freight shipments except for above MYR1.00 per kg*

* MYR 4.30 per shipment minimum on parcel1 and MYR220.00 per shipment minimum on freight2 applies regardless of the origin markets

1 Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Economy DirectDistribution (IED) applies

2 Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority DirectDistribution Freight (IDF)

** The shipments transported among American Samoa, Australia, Brunei, Cook Islands, China, Fiji, Micronesia, Guam, Hong Kong SAR China, Indonesia, Japan, Cambodia, South Korea, Laos, Marshall Islands, Mongolia, Macau SAR China, Northern Mariana Islands, Malaysia, New Caledonia, New Zealand, French Polynesia, Papua New Guinea, Philippines, Palau, Singapore, Thailand, Timor-Leste, Tonga, Taiwan China, Vietnam, Vanuatu, Wallis and Futuna Islands and Samoa, except for certain lanes. To check the temporary surcharge amount applicable to your Intra-APAC shipment, please get rates at fedex.com.

 

Temporary Surcharge from August 10, 2020 

Effective Date Impacted shipments Surcharge per kg (in MYR)
August 10, 2020 Global Third-Party^ shipments paid in Malaysia MYR1.00 per kg*
Export shipments from Malaysia To Australia and New Zealand
MYR8.60 per kg*
To APAC Markets** except for above
MYR4.30 per kg*
To USA, Canada and Puerto Rico
MYR4.30 per kg*
To rest of the world
MYR1.00 per kg*
ImportOne^ shipments to Malaysia From APAC Markets**
MYR4.30 per kg*
From rest of the world
MYR1.00 per kg*

* MYR 4.30 per shipment minimum on parcel¹ and MYR220.00 per shipment minimum on freight² applies regardless of the origin markets. The actual surcharge amount will be converted to billing currency.

^ For customers who have registered for the ImportOne/Global third-Party service only. For other customers, an export temporary surcharge based on the originating country/ territory is applied on inbound/third-party shipments.  

1 Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Economy DirectDistribution (IED) applies

2 Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority DirectDistribution Freight (IDF)

** The shipments transported among American Samoa, Australia, Brunei, Cook Islands, China, Fiji, Micronesia, Guam, Hong Kong SAR China, Indonesia, Japan, Cambodia, South Korea, Laos, Marshall Islands, Mongolia, Macau SAR China, Northern Mariana Islands, New Caledonia, New Zealand, French Polynesia, Papua New Guinea, Philippines, Palau, Singapore, Thailand, Timor-Leste, Tonga, Taiwan China, Vietnam, Vanuatu, Wallis and Futuna Islands and Samoa, except for certain lanes.


Duty Handling Fee  

Effective June 1, 2020, for all import shipments with a customs declaration where the duties and taxes equal RM 50 or above, the Duty Handling Fee will be incurred at a minimum of RM 50 or 2% of the duty and tax, whichever is greater. In compliance with the Sales and Service tax requirement the Duty Handling fee will have a 6% service tax.

The Duty Handling Fee will not be applied to import shipments that have duties and taxes less than RM 50. In addition, inbound shipments to the Free Commercial Zone (FCZ) are fully exempt from duty and tax and shipments to a bonded area will not incur the Duty Handing Fee.

Here are three scenarios of how the Duty Handling Fee is calculated:

 

Reimbursement on Delivery (ROD) Tax Invoice:

Scenario 1: Duties and taxes less than RM 50.00

Duty and tax amount                                      : RM 49.00

Duty Handling Fees                                        : RM   0.00

Sales and Service Tax (6%)                           : RM   0.00

Total Payable to FedEx                                : RM 49.00
 

Scenario 2: Duties and taxes more than RM50.00

Duty and tax amount                                      : RM    100.00

Duty Handling Fees                                        : RM      50.00

Sales and Service Tax (6%)                           : RM        3.00

Total Payable to FedEx                                : RM    153.00

 

Scenario 3: Duties and taxes more than RM 3,000.00

Duty and tax amount                                      : RM 3,000.00

Duty Handling Fees (based on 2%)              : RM      60.00

Sales and Service Tax (6%)                           : RM        3.60

Total Payable to FedEx                                : RM 3,063.60

 

Duty and Tax Invoice:

Scenario 1: Duties and taxes more than RM 3,000.00

Duty & Tax                                                      : RM 3,000.00

Duty Handling Fee (inclusive of SST)        : RM      63.60

Total                                                              : RM 3,063.60

Updated Manual Air Waybill Surcharge (Effective July 6, 2020)

The surcharge for manual air waybills will be increased from MYR 3.00 per air waybill to MYR 20.00* per air waybill, with the minimum order quantity of 5 pieces*, effective July 6, 2020.

All manual air waybills ordered will be charged to a separate account number from the freight account and it will be billed on a separate invoice. Should you have any enquiries relating to this surcharge, please contact our Customer Care Hotline at 1800 88 6363.

We encourage you to ship with our digital tools so that you can enjoy the ease, speed and convenience of processing shipments digitally.

*Excluding SST

*The ordering quantity will be in multiple of 5 pieces