Goods and Services Tax (GST) Payment for Your Import Shipments

FedEx Account Holders

Effective April 1, 2015, we will be offering you with more flexibility in settling the duties and taxes as well as GST applicable to your shipment. While our service commitment remains the same, you can now pay the duties and taxes and GST within five working days of receiving your shipment.¹ Please note that the deferred payment period is valid for five working days from the date you receive the shipment. You will receive a non-freight invoice billed to your FedEx Account with a duty and tax advancement charge if no payment is made during this deferred payment period.²

Below are the payment options for you to choose from:

  1. You can make payment through electronic fund transfer.
  2. Please use the following FedEx bank details for the transfer.
    • Bank Account Name: Federal Express Services (Malaysia) Sdn Bhd
    • Bank Name: Citibank Berhad
    • 16-digit Virtual Account No.: 7714700XXXXXXXXX (where XXXXXXXXX refers to 9-digit FedEx Account Number).
    • Bank Code: 17
    • Branch Number: 14014
    • Swift Code: CITIMYKL
    • Description Remark: Please indicate the shipment Air Waybill number as a remark in your funds transfer to assist with identification of the funds.
  3. Please send the print screen of the payment receipt to us by email to MYD&T@fedex.com or fax it to 03-77221490 within the same day you transfer the payment.

  1. You can pay by cheque at any Maybank counter or pay through a Maybank ATM cheque or cash deposit machine.
  2. Please use the following FedEx bank details for the transfer.
    • Bank Account Name: Federal Express Services (Malaysia) Sdn Bhd
    • Bank Account No.: 014178220539
    • Description Remark: Please indicate the shipment Air Waybill number as reference in your Deposit/ATM Slip at the counter to assist with identification of the funds.
  3. Please send the scanned copy of the Deposit/ATM Slip to us by email to MYD&T@fedex.com or fax it to 03-77221490 within the same day you transfer the payment.

  1. Come to any FedEx WSC and pay directly by cash, cheque or credit card.
  2. You may check out our drop-off locations and operating hours at http://www.fedex.com/my/dropoff/

  1. You can make a cash or cheque payment via our courier upon shipment delivery.
  2. If you would like to make the payment later, i.e. during the five working day deferred payment period, you can give the cheque payment to our courier in your next shipment pickup or delivery.³
    • Prepare the cheque payable to Federal Express Services (Malaysia) Sdn Bhd.
    • Indicate the Air Waybill number on the back of the cheque.
    • Cash payments are only accepted upon delivery of the shipment. If you wish to provide payment later, you will have to pay by cheque and indicate the Air Waybill number on the back of the cheque.

For options A and B, we would like to emphasize the importance of Step 3 in making sure your payment has been successfully transferred and received by FedEx.

Notes

  1. Applies to duty and tax as well as GST below MYR10,000 per shipment or per air waybill. For duty and tax payments above MYR10,000, please contact your local FedEx Account Manager or our Customer Service Team for further information.
  2. After a deferred payment period of five working days, a non-freight invoice will be billed to your FedEx Account with a duty and tax advancement charge of 2% of the duty and tax as well as GST amount or a minimum of MYR15.75, whichever is greater. This applies if you have incurred a duty and tax amount exceeding MYR31.50 per shipment or per air waybill.
  3. For option D, this is a tag-along option during shipment pickup or delivery where call-in requests for payment collection will not be required.

Non-FedEx Account Holders

  • If you do not have an account with FedEx, our courier will collect cash or a cheque payment for GST as well as duties and taxes upon shipment delivery. You may also make a payment at our WSC if you collect your shipment yourself.
  • To explore the benefits of opening an account with FedEx, please log on to http://www.fedex.com/my/registration/index.html