Customer Service
For online help, Write To FedEx.
On this page:
Customer Service | Customer Service Hotline | Customer Service Hours | Technical Support
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
0800 733 339
Monday through Friday from 0800 to Midnight
Saturday from 0800 to 1900
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
Technical Support
For enquiries or assistance on FedEx automation products and applications, you can call us at 0800 533 339.
*Technical Support Hotline Service Hours:
24 hours, 7 days a week