Useful information for all services

Useful Rate and Surcharges Information


For FedEx International Priority® rates are based on the total weight of all packages in one shipment using one air waybill. Any fraction of a kilogram takes the next higher weight.

As of 18 January 2010, shipments where dimensional weight exceeds actual weight are charged according to the following volumetric calculation:

Dimensional weight in kg per package = Length x Height x Width in cm / 5,000.

This dimensional weight calculation for FedEx Express® services applies to Europe, Middle-East, Africa and the Indian Subcontinent export and import shipments.

A flat rate applies up to 10 kg and 25 kg for FedEx® 10kg Box and FedEx® 25kg Box respectively. An increment for each additional kilogram is then added.


FedEx International Priority®:

  • Maximum 274 cm in length (always the longest side)
  • Maximum 330 cm in length and girth combined. Girth = (2 x height) + (2 x width)

Any package exceeding these standard measures is automatically considered as FedEx International Priority® Freight and billed accordingly.

FedEx International Economy®:

  • Packages can be up to 68kg
  • Packages can be up to 274cm in length or a maximum of 330cm in length and girth combined (girth = 2 x height + 2 x width)

Maximum Declared Value*

  • FedEx® Envelope / FedEx® Pak: US$ 100 per shipment or US$ 9.07 per pound, whichever is greater.
  • FedEx® Box / FedEx® Tube / and other packaging: US$ 50,000 per shipment

    *Values may vary according to destination. Check our online Transit Times and Coverage guide for the maximum declared value per destination.

  • Carrier Liability

    Unless the Sender enters a higher Declared Value for Carriage on the (Air) Waybill and pays the required fee, the liability of FedEx is limited to the higher of a) the amount provided by the applicable international convention; b) € 22 per kilogram; or c) US$ 100 per Shipment. FedEx does not provide cargo liability or all-risk insurance but the sender may pay an additional charge for Declared Value for Carriage above these limits. Please contact Customer Service for more information.

    Specific items such as artwork, film, antiques, glassware, jewellery, furs, watches, etc. are limited to a maximum declared value for carriage of US$ 1,000 per shipment or US$ 9.07 per US pound, whichever is greater. Liability of claims requires notice of claims within strict time limits. FedEx’s liability is subject to strict and detailed terms and conditions.

    For further information regarding carrier liability please refer to the Federal Express Conditions of Carriage or your Customer Service representative. Shipments originating outside Europe, the Middle East, the Indian subcontinent and Africa are subject to the FedEx Conditions of Carriage/Service Guide applicable in the origin country/territory.

    FedEx International Broker Select®

    Need to designate a specific customs broker other than yours? Simply select the FedEx International Broker Select option and indicate the broker's address and telephone number on the FedEx® International Air Waybill. To find out more, get in touch with your FedEx Sales Executive.

    The additional routing surcharge applies when all of the following occur:

    • A broker (other than FedEx or FedEx designated) clears the shipment.
    • FedEx Express picks up the shipment at the customers broker location and delivers it to the final consignee.
    • The consignee’s location is served by a different clearance point than the broker’s clearance point.

    The handling fee is R165 for consignee broker and free for Shipper.

    FedEx Customs Brokerage Services

    FedEx Express offers a seamless standard customs clearance process to enable on-time delivery of your goods. We also offer a range of specialized inbound clearance solutions subject to an additional fee (VAT may apply at the applicable rate).

    You can find more information on here

    Fuel Surcharge

    FedEx has adopted a dynamic fuel surcharge according to the variation in the price of Kerosene-type-Jet Fuel and reserves the right to assess a fuel surcharge. Please click here for more information.

    Exchange Fee

    An additional exchange fee may apply for the conversion of rates in currencies other than the currency in which the payer’s account is billed. Please refer to the appropriate section (terms and conditions) in our condition of carriage for more details

    Duties and Taxes


    Duties and taxes might be due when importing a shipment. These will be billed to the recipient unless otherwise requested by the shipper.

    FedEx Express may advance these fees as assessed by Customs on behalf of the payer. A fee will be based on the advanced amount.

    Value Added Tax (V.A.T.)

    All prices are exclusive of VAT. VAT may be applied at the applicable rate.

    Other Surcharges

    Fees (ZAR)
    Additional Handling
    Surcharge – Non-stackable
    Address Correction ZAR100/shipment
    Extended Area Service Out-of-Delivery-Area:
    ZAR5/kg (minimum R150)

    ZAR5/kg (minimum R150)
    Saturday Pick up ZAR120/shipment
    Saturday Delivery ZAR120/shipment
    Third Party Billing 2.5% of total shipment charges. Total shipment charges includes transportation
    charges, surcharges and additional fees; but does not include duties, taxes and ancillary clearance service fees.

    Minimum Billable Weight


    A minimum billable weight applies to shipments packaged in FedEx Express boxes and tubes. The values are defined as follows:

    • FedEx Box (all sizes) . . . . . . . . . . . 1kg
    • FedEx Tube . . . . . . . . . . . . . . . . . . .4kg

    Effective as of January 21st 2013, the minimum billable weight does not apply to FedEx 10kg and 25kg Box.


    All prices are effective from January 1, 2018.
    Federal Express reserves the right at any time, to amend, modify or discontinue this tariff and/or any discounts contained, with or without notice.

    Any questions? Contact FedEx.