TERMS AND CONDITIONS: “UCL REACTIVATION” CAMPAIGN PROMOTION

Participant markets: Bahrain, Egypt, Jordan, Kuwait Oman, South Africa, and the UAE
Agreement

1. You (hereinafter referred to as "You", "Your", "Customer", or "Participant") agree that the terms and conditions provided in this agreement ("Agreement") govern your participation in the ("Promotion").

2. By participating in the Promotion, the Participant understands that FedEx is not asking the Participant to make any decisions that are unethical or illegal or in violation of Participant’s own policies.

3. All decisions regarding eligibility to participate in the Promotion are solely within the discretion of FedEx.

4. The account mentioned in the invitation email is pre-enrolled for this offer. By shipping during the Promotion Period, the Participant agrees to the campaign’s terms and conditions.

Promotion Period

1. This Promotion commences on May 1, 2025, and concludes on May 31, 2025 (“Promotion Period”).

2. Discounts/ Rewards will not be extended to beyond the Promotion Period.

Entry to Promotion

1. Entry into this Promotion is open to existing FedEx account holders who receive an invitation email from FedEx to participate in the Promotion (“Participants”).

2. For the avoidance of doubt, the following accounts are not eligible to participate in this Promotion:

a. Eligibility to participate excludes the directors, management and employees (and their immediate families) of FedEx, its related entities, suppliers, subcontractors, FedEx Worldwide Service Account service providers and agencies associated with the Program stated herein as well as employees, agents, officers, and representatives of any government department, government owned entity, juristic person funded by any government department, political party or public international organization, or any candidates for political office.

b. Accounts in cash status/ overdue for payment to FedEx / outstanding payment due to FedEx / dispute, all as determined by FedEx in its sole discretion. 

c. Customers / account holders who are going through negotiations for contract renewal, participation in new projects, biddings/tenders/request for proposals (RFPs), or any other negotiations that remain pending conclusion during the Promotion Period; and

d. A government owned or controlled company account and/or accounts owned by government officers. Participant affirms it is not government-owned or controlled

3. A holder of a cash account or deleted account is not eligible for this Promotion.

4. If a Participant is a FedEx business account, then an individual person may be nominated as its representative ("Nominated Representative") and enter on the Participant's behalf, but not in his/her own name or on his/her own behalf. Only one Nominated Representative is permitted per Participant.

5. FedEx accepts no responsibility for any late, lost or misdirected entries including delays in the delivery of an entry due to technical disruptions, network congestion or for any other reason.

6. If the Participant does not want his/her personal information to be utilized by FedEx for further Promotional or direct marketing activities, the Participant may click the unsubscribe link at the bottom of any FedEx email notifications.

Rewards
I.        First Prize

Official adidas replica match ball

Top 20 Participants who reach their shipping goal as stated in the invitation /Reminder email, during the Promotion Period, and have the highest number of shipments, with a minimum revenue of USD 400 will receive an official adidas replica match ball *!

In event of a tie, customers with the highest revenue will qualify for the official adidas replica match ball *!

II.       Second Prize

FedEx & UCL branded water bottle

Or

FedEx & UCL branded backpack

Participants who reach their shipping goal as stated in the invitation /Reminder email, during the Promotion Period, with a minimum revenue of USD 300 will qualify for a prize draw.

10 winners will receive FedEx & UCL branded water bottle.

10 winners will receive FedEx & UCL branded backpack.

One air waybill equals one shipment and a single shipment with multiple pieces will be considered as one shipment.

The rewards cannot be exchanged for cash, cash-equivalents or any other gifts, goods or service of value and are not transferable.

The winners will receive an email confirming their reward and the same will be communicated to them by their respective FedEx Sales executive or via their registered email id. 

A customer is eligible for a maximum of one category of rewards.

Pooling of shipments from multiple accounts is not permitted and such pooled shipments are not eligible to earn rewards in this Promotion.

FedEx reserves the right to replace the reward stated herein with other items of equivalent value without notice.

Rewards shall be awarded to, and redound to the benefit of, the registered owner corresponding to a FedEx Account Number qualified to participate under this program as per this set of Terms and Conditions.

Any rewards should only be used for the benefit of the company participating in the program and not the individual employees of that company for personal use.

In the event taxes and other levies on the discount/ rewards are imposed by applicable government or tax authorities, Participants shall be fully responsible for such payment.

All decisions regarding eligibility to participate in the Promotion, winner selection and rewards are solely within the discretion of FedEx.

III.        E-vouchers

1. A Participant will receive a FedEx e-Shipping voucher(s) subject to following: 

2. AED 185 FedEx e-shipping voucher on shipping goals completed within 60 days of the invitation email

3. The FedEx e-Shipping voucher is only valid for redemption during the period specified on the voucher.

4. The FedEx e-shipping voucher can only be redeemed once by the intended recipient and is good for its value to offset freight service charges against one (1) FedEx invoice. It cannot be used to offset payment for duties, taxes, ancillary charges, surcharges (including, but not limited to, dynamic fuel surcharges), handling or billing fees.

5. FedEx e-Shipping voucher must be submitted to uae_cashapps@fedex.com for redemption

6. Any remaining balance of payment due to FedEx should be paid before the invoice due date.

7. A FedEx e-Shipping Voucher with incomplete/incorrect invoice number will not be processed.

8. The FedEx e-Shipping Voucher cannot be used for cash-prepaid shipments.

9. The FedEx e-Shipping Voucher, including any unused value cannot be exchanged for cash, cash equivalents or any other gifts, goods, or services of equal value.

10. Please refer to FedEx e-Shipping Voucher for full terms and conditions.

11. The number of Eligible Shipments is determined based on the number of air waybills. One air waybill is equivalent to one shipment.

12. Pooling of shipments from multiple accounts is not permitted and such pooled shipments are not eligible to earn rewards in this Promotion.

13. FedEx reserves the right to replace the rewards stated herein with other items of equivalent value without notice.

14. FedEx e-Shipping voucher will be emailed to a Participant.

15. Eligible Shipments” must meet all the following requirements:

  1. International Priority (IP), International Priority Freight (IPF), FedEx International Economy (IE) or FedEx International Economy Freight (IEF) shipments.
  2. Shipments tendered to FedEx during the Promotion Period (i.e. shipments tendered to FedEx by a Participant before the end of the Promotion Period as notified by FedEx).
  3. Shipments billed to a Participant’s FedEx account (as indicated in the Promotion invitation email from FedEx) and paid in full during the Promotion Period.
  4. Not applicable to spot-rate, CS hotline, FedEx 10kg and 25kg Box, International Priority Direct Distribution (IPD), International Economy Direct Distribution (IED) or International First (IF) service shipments.
  5. The total discount amount will be communicated by sending a discount FedEx e-shipping voucher to the eligible participant at the registered email address of the participant. This discount amount will be applied on pro-rata basis on all components within the invoice selected.
  6. Shipment weight should be less than or equal 20 kg

16. FedEx will not be liable in the event should one of the following occur:

  1. Selected winner’s email inbox is full.
  2. Selected winner’s email inbox has been deactivated.
  3. The e-mail address provided by a participant is non-existent, incorrect, or incomplete.
  4. Incorrect and/or inaccurate information including personal information provided by “selected winner” including without limitation name, telephone numbers, e-mail addresses, addresses., etc. 
  5. Delay or failure of any postal operator or of the internet, computer, or any internet service provider.

17. All Participants are solely responsible for managing their e-mail inbox, including but not limited to checking their e-mail and complying with the instructions for redeeming their prize(s).

General

1. Only the targeted accounts as determined by FedEx will qualify for the Promotion.  Discount will not apply to multiple FedEx accounts.

2. FedEx shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) which is suffered by a participant or other parties in connection with this Promotion, including but not limited to personal injury and tax obligations that may arise from accepting any of the rewards, except for any liability which cannot be excluded by law.

3. No discount will apply if any invoice relating to the FedEx account is overdue for payment.

4. FedEx will not entertain any claim or correspondence about the discount or otherwise, other than specified herein.

5. Eligibility to participate excludes the directors, management and employees (and their immediate families) of FedEx , its related entities, suppliers, subcontractors, FedEx Worldwide Service Account service providers and agencies associated with the Promotion  stated herein as well as employees, agents, officers, and representatives of any government department, government owned entity, juristic person funded by any government department, political party or public international organization, or any candidates for political office

6. FedEx reserves the right to require a Participant to execute a certificate of eligibility prior to awarding them with the Promotion reward, confirming that the Participant is not excluded from entry into this Promotion pursuant to these Terms and Conditions and that the Participant has complied fully with these Terms and Conditions. Truthful completion of this certificate is a precondition to the award of the Promotion rewards.

7. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing or Promotional material relating to this Promotion, these Terms and Conditions will prevail.

8. By entering this Promotion, unless otherwise advised by the participant, each participant consents to the information he or she submits being entered into a database which may be used by FedEx in any media for future Promotional and publicity purposes in accordance with the FedEx privacy policy.

9. If this Promotion is not capable of running as planned for any reason, including tampering, unauthorized intervention, fraud, technical failures, and any other causes beyond the control of FedEx, which corrupt or affect the administration security, fairness, integrity or proper conduct of the Promotion, FedEx reserves the right in its sole discretion to cancel, terminate, modify, or suspend this Promotion.

10. The terms and conditions of carriage in the applicable FedEx Air Waybill, in effect on the day of any shipment, shall apply to the shipment. If there is a conflict between the terms of the FedEx Air Waybill and these Terms and Conditions, the former will control.

11. In the event of any disagreement between a Participant and FedEx with respect to interpretation of these Terms and Conditions, the decision made by FedEx will be final and no other further correspondence will be accepted. FedEx will not be obliged to award the rewards if it is contrary to any applicable laws or regulations.

12. FedEx reserves the right to amend these Terms and Conditions at any time without notice.

13. No liability can be attributed to FedEx in the event of improper use by the Participant of the prizes or use by people who are unsuitable due to age or physical/mental conditions.

14. FedEx shall not be liable for any malfunction, defect or issue faced with any product(s) or service(s) issued hereunder as prizes for this Promotion. All guarantees and limitations issued by the supplier in relation to such product(s) and service(s) shall apply.

15. By participating in the Promotion, Participants hereby consent to FedEx and their authorized agents, service providers and business/Country/ Marketing partners to collect, use, disclose, transfer and share the personal data Participants have provided (including across jurisdictions) for:

  1.  purposes of conducting and administering the Promotion.
  2.  relationship management, sales, marketing, advertising, and Promotion purposes which purposes include any other purpose as authorized by Participants, or as otherwise required or permitted by law.

16. Participants also agree that: (i) the consent herein overrides any earlier withdrawal of Participants' consent and will remain effective unless such the consent herein is withdrawn; (ii) the consent herein does not supersede or replace any other consents which Participants may have provided to FedEx, their authorized agents, service providers and/or business/Country/ Marketing partners; and (iii) FedEx, their authorized agents, service providers and/or business/Country/ Marketing partners may contact Participants via any mode and media about products and services offered by FedEx regardless of Participants' registration(s) with any do not contact/call registry.

17. Please also see Our Privacy Statement at https://www.fedex.com/en-ae/privacy-policy.html

18. Global Privacy Policy at https://www.fedex.com/en-us/trust-center/privacy.html.

19. In addition, Participants hereby represent and warrant that Participants are the user and/or subscriber of the contact details provided by Participants as part of the Promotion.

20. In the event of any disagreement between a Participant and FedEx with respect to interpretation of these Terms and Conditions, the decision made by FedEx will be final and no other further correspondence will be accepted. FedEx will not be obliged to award the rewards if it is contrary to any applicable laws or regulations.

Shipments 

The terms and conditions of carriage in the applicable FedEx Service Guide, in effect on the day of any shipment made by the Participant under the Promotion, shall apply to any such shipments (‘Conditions of Carriage’). If there is a conflict between the Conditions of Carriage and the Promotion, the Conditions of Carriage will hold. 

Complete Agreement 

This Agreement, together with the Conditions of Carriage and Account Terms and Conditions, constitutes the entire agreement in place with the customer and supersedes any prior or contemporaneous understandings, representations, statements, or agreements, written or oral. No amendment to, modification of, or waiver of any provision of, this Agreement will be binding on FedEx without FedEx's written consent.