To arrange a pickup for your FedEx return shipment please complete the form below.

If you have a FedEx account, you can use our application Schedule a Pickup when logged in.


Please note:

  • If your request is received before 11.00, then we will attempt collection today. If request received after 11.00, we will attempt collection on the next business day.
  • Our times for pickup is between 12-18, Monday-Friday. Deviations may occur depending on the postal code.
  • Please confirm your address from where we are to collect your shipment in below fields. Other useful information such as door code / c/o address / goods reception should be noted in the field “Instructions for the collection”
  • Please ensure the shipment is appropriately packed and a return label is applied. Please note label is to be placed in a pouch, and not directly taped on to the package.
  • Note below. Only one tracking number needs to be entered, but multiple shipments can be picked up. Please specify the number of shipments below.
  • There will be sent a confirmation of the collection to the email address provided in the field.


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