Domestic Services Hero

DOMESTIC SERVICES

DOMESTIC SERVICES

FedEx offers you an array of services and tools to make your shipping easy. Whether you are shipping documents, boxes or freight, count on FedEx for fast, reliable on-time delivery to over 480 destinations throughout the country.

QUALITY AND COVERAGE IN THE COUNTRY

SERVICES(4) DESCRIPTION TRANSIT TIMES TYPE OF PACKAGE  
COURIER

Ground and air door to door transport service for urgent shipments to major cities of the country

  • Weight and size restrictions apply according to  destination.
Delivery next business day at 2:00 pm (3)
  • Document
  • Standard Cargo
  • High Value Shipments(2)
EXPRESS Ground door to door transport service. Fast, safe and flexible solution for your shipments throughout Chile. Delivery from 24 to 72 hours. Business days, except Coyhaique and Punta Arenas.
  • Document
  • Standard Cargo
  • High Value Shipments(2)
MALL (1) Ground door to door transport service. Available in more than 40 malls or shopping centers throughout Chile. Includes special delivery coordination.  Delivery from 48 to 96 hours. Business days, except Coyhaique and Punta Arenas.
  • Standard Cargo
  • High Value Shipments(2)
SUPERMARKET(1) Ground door to door transport service. Available in more than 800 establishments throughout the country, with the most experienced background in the market. Delivery according to supermarket frequency
  • Standard Cargo
  • High Value Shipments(2)

(1) Excludes deliveries in Santiago City.

(2) For high value merchandise, with follow up and special care of your shipments, includes extended risk coverage for more reliability.

(3) Excludes the cities of Vallenar, Copiapó, Puerto Montt, Coyhaique and Castro. Referential schedules.

(4) Express, Mall and Supermarket are available in main and secondary cities. Courier service is available in main cities.

 

Additional solutions for your e-commerce

Dare to innovate your e-commerce with our global experience and take it across the country with the tools that your business needs.

  • Delivery in 24 hours in the main cities of the country*
  • Status notifications by email
  • Systems for managing your shipments (schedule pickups, AWBs submissions and reports)
  • System integration via web services.

* According to our coverage and transit times

Get to know more about how to take you ecommerce across Chile with FedEx at https://www.fedex.com/en-cl/shipping/domestic-ecommerce.html  

 

National services operated by TNT Express for Chile

GET TO KNOW OUR NATIONAL NETWORK

More than 400 locations.

SHIP CENTERS AT ANY TIME AND ANYWHERE AVAILABLE FOR YOU.

We seek to deliver the best express transportation services in Chile.

We have the best coverage and fleet in the country. Reaching more than 400 locations and more than 50 Ship Centers from Arica to Punta Arenas to always provide you with all the support and confidence you need.

We have 20 Ship Centers available in the Metropolitan Region with the best quality of service, support, and coverage in the country, which guarantee you more reliable and efficient express solutions with the largest delivery network in the market. 

City ADDRESS TYPE OF SERVICE MON-FRI
SCHEDULES
SATURDAY SCHEDULES
San Bernardo Santa Florencia 1001.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 hrs. to 18:00 hrs. 09:00 hrs. a 14:00 hrs.
Cerrillos Felix Margoz 114.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Conchali Av. Presidente Eduardo Frei Montalva 6001, Local 63.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Estación Central Jotabeche 156.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Huechuraba Rinconada 215 Local 1, El Salto.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Independencia Maruri 513.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Las Condes Av. Las Condes 7763.
  • National Service
  • Internacional Service
  • Drop off Service
10:00 - 13:00 hrs. / 14:00 - 19:00 hrs. CLOSED
Las Condes Av. Vitacura 2910, Local 24.
  • National Service
  • Internacional Service
  • Drop off Service
10:00 - 13:00 hrs. / 14:00 - 19:00 hrs. CLOSED
Ñuñoa Zañartu 2400.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 -13:00 hrs. / 14:00 -18:00 hrs. CLOSED
Providencia Av Providencia 2519.
  • Internacional Service
10:00 -13:00 hrs. / 14:00 -18:00 hrs CLOSED
Pudahuel Av Boulevard Poniente 1313, lote 2A - 2B
  • Internacional Service
09:00 - 13:00 hrs. / 14:00 - 19:00 hrs. CLOSED
Pudahuel Puerto Madero 9710, Bodega A-101 Y A109.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Quinta Normal Mapocho 4194.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 - 13:30 hrs. / 14:00 - 18:00 hrs. CLOSED
Recoleta Tabaré 618.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 hrs. to 18:00 hrs. CLOSED
San Miguel San Mauricio 5718 Esq. Carmen Mena.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 - 13:00 hrs. / 14:00 - 18:00 hrs. CLOSED
San Joaquin Lira 1790.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 -13:00 hrs. / 14:00 -18:00 hrs. CLOSED
Santiago Obispo Villaroel, local 20
  • National Service
  • Internacional Service
  • Drop off Service
09:00 - 13:00 hrs. / 14:00 - 18:00 hrs. CLOSED
Santiago Toesca 2656.
  • National Service
  • Internacional Service
  • Drop off Service
09:30 hrs. to 18:00 hrs. CLOSED
Santiago Nataniel Cox 1417.
  • National Service
  • Internacional Service
  • Drop off Service
09:00 hrs. to 18:00 hrs. CLOSED
Santiago

Madrid 901 Esq.Coquimbo.

  • National Service
  • Internacional Service
  • Drop off Service
09:00 hrs. to 18:00 hrs. CLOSED

We have 29 Ship Centers available in regions with the best quality of service, support, and coverage in the country, which guarantees you more reliable and efficient express solutions with the largest delivery network in the market. 

REGION SHIP CENTER  ADDRESS TYPE OF SERVICE SCHEDULES
XV Arica Barros Arana 2376.
  • National Service
  • Monday-Friday: 09:00 hrs. to 14:00 hrs. / 15:00 hrs. to 17:30 hrs.
  • Saturday: 09:00 hrs. to 13:00 hrs
I Iquique

Freddy Wood, Manzana G, Lote 1 N° 2711.

  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to  13:30 hrs. / 14:30 hrs. to 17:30 hrs.
  • Saturday: 09:00 hrs. to 13:00 hrs.
II Calama Sector 1, Manzana G, Ampliacion Puerto Seco.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 a 13:00 hrs. / De 14:00 to 18:00 hrs.
  • Saturday: 09:00 hrs. to 13:00 hrs.
II Antofagasta Héroes de la Concepción N° 15361 Parque Logístico La Portada.
  • National Service
  • Drop off Service
  • Monday-Friday: 9:00hrs. to 13:30 hrs / 14:30 hrs. to 17:30 hrs.
  • Saturday: 09:00 hrs. to 13:00 hrs.
III Copiapó Panamericana Sur N° 200 Local 10-A y 11-A.
  • National Service
  • Drop off Service
  • Monday-Friday: 9:00 hrs. to 13:30 hrs. / 14:30 hrs. to 18:00 hrs.
  • Saturday: Closed
III Vallenar Ruta 5 Norte Carretera Panamericana Km 659, Lote 1, Puerta Sur.
  • National Service
  • Drop off Service
  • Monday-Friday: 9:00 hrs. to 13:30 hrs. / 14:30 hrs. to 18:00 hrs.
  • Saturday: Closed
IV Coquimbo Gerónimo Méndez N° 2055, Parque Industrial.
  • National Service
  • Drop off Service
  • Monday-Friday: 9:00hrs. to 13:00 hrs / 14:00 hrs. to 17:30 hrs.
  • Saturday: 10:00 hrs. to 12:00 hrs
IV Ovalle Los Industriales 160, Sector Revisión Técnica.
  • National Service
  • Drop off Service
  • Monday-Friday: 9:00hrs. to 13:00 hrs / 14:00 hrs. to 17:30 hrs.
  • Saturday: Closed
IV Los Vilos Caupolicán N° 1190.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 16:00 hrs.
  • Saturday: Closed
V Valparaíso Ojos del Salado 2730, Placilla.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:30 hrs. to 14:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Saturday: 09:00 hrs. to 13:00 hrs.
V San Felipe Las Heras N° 480-A.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Closed
VI Rancagua Illanes N° 030, Bodega 7 y 8, Sector La Cruz, Parque Industrial AK Bodegas.
  • National Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 14:00 hrs. to 18:00 hrs.
  • Saturday: Closed
VI San Fernando O'Higgins N° 0500.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:30 hrs. to 13:00 hrs. / 14:00 hrs. to 17:30 hrs.
  • Saturday: Closed
VII Curicó Longitudinal Sur Km 189, Bodega N° 9.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00hrs. to 13:00 hrs. / 14:30 hrs. to 18:00 hrs.
  • Saturday: Closed
VII Talca Km 259 , Camino Antiguo Duao Km 78, Parque Industrial.
  • National Service
  • Drop off Service
  • Monday-Friday: 8:30hrs. to 13:00 hrs / 15:00 hrs. to 18:00 hrs.
  • Saturday: Closed
VII Linares Camino Real 01947,  Lado Nama Export.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 15:00 hrs. to 18:00 hrs
  • Saturday: Closed
VIII Chillán Camino a Nahueltoro Nº 230, Bodega CD 4A, Bodegas San Francisco.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 14:00 hrs. to 17:00 hrs.
  • Saturday: 09:00 hrs. to 11:00 hrs.
VIII Concepción Orompello N° 750 (Solo Punto de Venta).
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 18:00 hrs.
  • Saturday: Closed
VIII Concepción Collao N° 2003.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 18:00 hrs.
  • Saturday: Closed
VIII Los Ángeles Avda. Las Industrias 10445, Bodega A1, Recinto Bodecenter.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 14:00 hrs. / De 15:00 hrs. to 18:00 hrs.
  • Saturday: Closed
IX Angol Aulén N° 3200, Villa Huequén.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 14:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Saturday: Closed
IX Temuco Rudecindo Ortega N° 04100.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 18:00 hrs.
  • Saturday: 09:00 hrs. to 13:00 hrs.
IX Villarrica Isabel Riquelme N° 420.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 14:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Saturday: Closed
XIV Valdivia Sector El Arenal Km 2, Salida Norte.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 14:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Saturday: 10:00 hrs. to 12:00 hrs.
X Osorno Sitio Número Tres, Manzana R, Loteo A, Bodega 1, Fundo El Castillo.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 14:00 hrs. to 18:30 hrs.
  • Saturday: Closed
X Puerto Montt Centro Empresarial Husamontt Km 3 , Camino al Aeropuerto.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 18:00 hrs.
  • Saturday: Closed
X Castro Pedro Montt N° 1302 Segundo Sector.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Saturday: Closed
XI Coyhaique Recta Foitzick Km 5, Camino Coyhaique, Balmaceda.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 13:00 hrs. / 14:00 hrs. to 18:00 hrs.
  • Saturday: Closed
XII Punta Arenas Calle Enrique Abello N° 01249.
  • National Service
  • Drop off Service
  • Monday-Friday: 09:00 hrs. to 14:00 hrs. / 15:00 hrs. to 18:00 hrs.
  • Saturday: Closed

TRANSIT TIMES

We are the fastest and most reliable provider of express distribution.

We service 163 cities daily and connect your business from Arica to Punta Arenas.

Region City Delivery time (Business Days)
Arica y Parinacota    
  Arica 3
Tarapacá    
  Iquique 2
Antofagasta    
  Calama 2
  Antofagasta 2
Atacama    
  Copiapó 2
  Chañaral 2
  Vallenar 2
Coquimbo    
  Coquimbo 1
  La Serena 1
  Los Vilos 1
  Ovalle 1
Valparaíso    
  Valparaíso 1
  Viña del Mar 1
  Quillota 1
  La Calera 1
  Limache 1
  San Antonio 1
  Llo-Lleo 1
  San Felipe 1
  Los Andes 1
  El Belloto 1
  Quilpué 1
  Melipilla 1
Libertador Bernardo O´Higgins    
  Rancagua 1
  San Fernando 1
Maule    
  Curicó 1
  Talca 1
  Constitución 1
  San Javier 1
  Linares 1
  Parral 1
Chillán    
  San Carlos 1
  San Carlos 1
  Bulnes 1
  Concepción 1
  Talcahuano 1
  Los Ángeles 1
  Angol 2
La Araucanía    
  Traiguén 2
  Victoria 2
  Temuco 1
  Villarrica 1
  Pucón 2
Los Ríos    
  Valdivia 1
  Río Bueno 2
Los Lagos    
  Osorno 2
  Puerto Varas 2
  Puerto Montt 2
  Ancud 2
  Castro 2
Aisén    
  Coyhaique 7
Magallanes    
  Punta Arenas 7

ADDITIONAL SERVICES

Surcharges. 

To deliver a correct service, we inform you that when you carry out a national shipment, it might be subject to different additional charges not incorporated in the shipping fee, so they must be charged to the sender (account holders and cash customers) or canceled by the recipient (freight to collect) at the time of receiving the shipment.

The detail of the charges considers the following (values effective October 1st, 2021):

 

LIFT TRUCK RENTAL

The special rental of Lift Trucks for loading or unloading is at the customer’s cost.

Cost per shipments: $68.783 + VAT.

 

UNLOADING CREW         

In case that unloading personnel are required, it is the responsibility of the customer.

Cost per shipment: $46.521 +VAT.

 

UNLOAD BY BULK

Charge for helping in the unloading of shipments with the largest number of packages.

Cost per shipment: $930 + VAT.

 

PARKING LOT

In case that there is no parking service at the destination address of the shipment.

Cost per minute: $123 + VAT.

 

CUSTOMS DECLARATION

Charge for processing temporary entry to customs. (Stamp the shipping invoice).

Cost per shipment: $2.443 + VAT.

 

DELIVERY OUT OF HOURS

This service is used in case a special coordination is needed with the customer regarding the delivery schedule.

Cost per km: $43.033 + VAT.

 

DELIVERY OUTSIDE OF COVERAGE

This service is used in case a special coordination is needed with the customer regarding the delivery location.

Cost per km: $2.443 + VAT.

 

STORAGE

For cargo shipped for pick up from a FedEx office or rejected by the recipient, there will have a period of four days for them to be removed since the arrival at our station, once this period ends the costs for storage will be charged to your checking account.

This storage has a maximum period of eight business day, then the shipment will be returned to its origin with the charges made to the checking account.

Different storage values for cargo less than 250 kg and equal to or greater than 250 kg.

 

HANDLING PALLETS

This service consists of assembling the orders on a pallet (materials, workforce), checking an assembled pallet (disassembling and assembling correctly), etc.

Cost per pallet: $989 + VAT.

 

THIRD DELIVERIES

Our service includes two delivery attempts. If the first two attempts are not successful, a third attempt will be made with prior notice, coordination, and acceptance of this.

This third delivery attempt will be charged to the customer when necessary due to an omission or lack of data.

Cost per shipment from: $5.026 + VAT.

 

PRIORITY

Preferred service for shipping, from the time of pick up to the delivery at destination.

Cost per shipment from: $2.506 +VAT.

 

OVERSIZED LOAD AND/OR NON-STANDARD LOAD

This charge includes all shipments that exceed the normal size characteristics which means more than 3 cubic meters per pallets and more than 1,000 per piece.

Cost per shipment: $23.261 +VAT.

 

SMALL PICK UP SANTIAGO

This service is used to pick up shipments with a weight less than 50 kg within the city of Santiago.

Cost per shipment: $9.769 +VAT.

 

PICK UP FROM SECONDARY CITY

This service is carried out after coordination between the customer and the station for pick up in a secondary city.

Cost per km: $1.744 + VAT.

 

DELIVERY ON A SECOND FLOOR

Charge for helping to deliver shipments at places other than a ground floor.

Cost per shipment from: $19.772 + VAT.

National services are operated by TNT Express for Chile