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Duties and Taxes

Duties and Taxes

Why do I have to pay Duty and Tax?

You may not have been expecting to receive a Duty and Tax Invoice so we’ve put together some Frequently Asked Questions to help you understand what these charges include.

If you have any further questions, please contact Customer Service.

What is Duty and Tax? 

Customs Duty is a tax assessed on all products shipped from outside of the EU. Controlled by Czech Republic Customs, the purpose of Duty is to bring the cost of imported goods up to the same cost as those produced within the EU to keep competition fair.


What is the Disbursement Fee?

FedEx pays the Duty and Tax charges to the customs authorities on your behalf so that your goods can clear customs.

This incurs a Disbursement Fee, dependent on the Duty and Tax amount, as follows:

Duty & Tax Amount Disbursement Fee
0 to 1,304.00 CZK 30% of the Duty & Tax amount with a minimum of 130.00 CZK
1,304.00 to 15,640.00 CZK A flat fee of 391.00 CZK
15,640.00 CZK+ 2.5% of the Duty and Tax amount

I paid Tax when I purchased this item 

Goods purchased from outside of Czech Republic may be subject to tax charges from the originating country and the shipper may charge you for this. If this is the case, Czech Customs import charges will still be levied when the goods enter Czech Republic, as this is a separate charge.


I believe the shipper paid for all charges relating to this shipment

Duty and Tax charges are not assessed until the shipment enters Czech Republic. If your shipper has advised they have paid FedEx for these charges, this usually relates to the payment they have made for transportation charges and not Duty or Tax.

I purchased my goods online 

The prices advertised on websites outside of the EU often do not include Czech Duty. This can make products appear cheaper when compared to Czech prices.


The shipment is a gift 

Items up to 45.00 € in value that meet the following Czech Customs criteria are not liable for import charges: The shipment must be sent directly from person to person.


The sender must be a private individual and the consignee must take delivery at a private address.

The gift must be sent free of charge and be of an "occasional nature".

The word ""gift"" must be marked on the Air Waybill and commercial invoice.

All items must be itemised with their own full description and value.

Please note that items containing alcohol and tobacco will incur Excise Duty. Items containing food may need to have additional documentation and be subject to further checks which could result with additional charges.


The shipment contains samples 

Samples can be imported to Czech Republic without Duty or Tax charges as long as they meet the special conditions. More information you will find on the Czech Customs homepage.

How do I reject the shipment? 

Please contact Customer Service.

All claims must be made before the goods are returned or destroyed. You will need to pay any Duties and Taxes to FedEx, and process a claim directly with main customs office to reject your shipment.

More information about Duties and Taxes
Visit the Website of the Czech Customs homepage

Consumer advice about products sold by companies outside of Czech Republic
For information regarding products sold by companies outside of Czech Republic visit the homepage of Czech Customs

Contact us using the contact form

If your query is related to EU VAT changes then please visit our dedicated page here.

How to pay

Credit Card

Credit Card

Call Customer Service on 800 133 339 with your invoice number available.

All information is correct at time publication and FedEx accept no responsibility for information relating to third party contact details changing without prior notice. Czech Customs make the final decision on all imports. Terms and conditions regarding your FedEx invoice are available by