Schedule a pickup

Schedule a pickup

Choose one of the options:


Complete the form below to arrange a pickup for your FedEx return shipment.

FedEx Account

If you have a FedEx account, you can use our application "Schedule a Pickup" when logged in.

Drop-off point

Drop off a shipment that is pre-labelled at the following locations.

Please note:

  • Your booking request will always be scheduled for the following business day – (i.e. Submitted on Wednesday, booking for Thursday or submitted on Friday, booking for Monday)
  • Our pickup times are between 12:00-18:00, Monday-Friday. Deviations may occur depending on the postal code
  • Please confirm the address from where we are to collect your shipment in the below address fields
  • Other useful information such as door code / c/o address / goods reception should be noted in the "Instructions for the driver" field
  • Only one tracking number is required to be entered. However, multiple shipments can be picked up; please specify the number of shipments in the number of packages field
  • Confirmation of the collection will be sent to the email address provided
  • Please ensure the shipment is appropriately packed, a return label is placed in a pouch and not directly taped onto the package
  • If you are sending your package outside of EU, please ensure you have customs documentations on the package. Read more here about it. 
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