Comeback for More Savings - With One Click! Terms and Conditions

TERMS & CONDITIONS: FedEx “Comeback for More Savings - With One Click” Campaign Agreement
(“CAMPAIGN”)

Participant markets: India, UAE, Saudi, South Africa, Bahrain, Egypt, Jordan, Kenya, Kuwait, Nigeria, Oman.

1. Agreement ("Agreement")

1. 1 I (hereinafter referred to as "I", "Me", "Customer," or "My") acknowledge that clicking the "ACTIVATE NOW" button constitutes My signature and My acceptance of and agreement to the terms and conditions of the FedEx “Comeback for More Savings - With One Click” Campaign ("Campaign") as set out in this Agreement, on My behalf and the entity on behalf of which I am acting in an official capacity, if any

1.2. I acknowledge that once I am deemed eligible for the Campaign, this Agreement governs My participation in the Campaign. I acknowledge that those persons (including Me), who are declared eligible will be referred to throughout this Agreement as "Participant". When used in this Agreement, the name "FedEx" shall mean and include Federal Express Corporation and all its affiliate and subsidiary companies providing certain transportation services pursuant to this Agreement, any of which may exercise the rights and privileges afforded FedEx under this Agreement.

2. Campaign

2.1 During the term of this Campaign, and subject to the terms of this Agreement, Participants who have an active FedEx Account in good standing, as determined by FedEx, may receive discounts applicable to the Participant ("Discount"). Any Discount shall be a percentage off the FedEx list prices, as published and as may be changed by FedEx from time to time, in effect on the date that Eligible Shipments, as defined below, are tendered to FedEx after the Participant is deemed eligible for the Campaign.

2.2 The Discount is only applicable to the FedEx services identified under a Participant’s eligible account number as the services for which FedEx is providing the applicable discount pursuant to the Campaign (collectively "Eligible Shipments"). Any FedEx services that are not listed in the Discount will be charged at the applicable FedEx Service Guide on the date of shipment. Determination of Eligible Shipments will be at the sole discretion of FedEx.

3. Campaign Enrolment Period

To enter this Campaign, Customer must successfully enrol by clicking “ACTIVATE NOW” buttons, as stated on the invitation and reminders emails during the Campaign enrolment period also mentioned on the Campaign invitation and reminders emails. Campaign start on October 3, 2025 and ends on December 31, 2025.

4. Entry to Campaign

i. Entry into this Campaign is open to existing FedEx account holders who receive the Invitation Email (“Participants”).

ii. To enter this Campaign, Customer must successfully enroll by clicking “ACTIVATE NOW” buttons during the Campaign enrollment period as stated on the Campaign invitation email.

iv. FedEx accepts no responsibility for any late, lost or misdirected entries including delays in the delivery of the entry due to technical disruptions, network congestion or for any other reason.

v. If a Participant’s account changes to cash-only after enrollment in the Campaign, Campaign discounts will not apply until the Participant’s account has been reinstated to normal credit terms.

5. Campaign Eligibility

5.1 FedEx provides transportation services to Customer on the terms and at the pricing as set forth in the rate sheets that are downloadable on Customer’s online account. The pricing reflects the Discount applied to Customer during the Pricing Term, as defined in Section 8(a) below. The Discount offered through the Campaign cannot be combined with any other FedEx discounts available to Participant from FedEx, or through any authorized FedEx representative. If Customer elects to accept the Discount described in this Agreement by enrolling in the Campaign, no other FedEx discount will be applied to any FedEx shipments made by Participant. The pricing in this Campaign will supersede any pre-existing pricing or agreement with FedEx, which means that any kind of FedEx discounts, including but not limited to, any earned or bonus price discounts, or any surcharge waiver or other waivers, any custom shipment weight minimum, or any custom dimensional weight factor, will be terminated and the new discount Campaign will apply. The transportation services agreement signed by the customer through the EPRS system shall continue to govern the relationship between the customer and FedEx.

5.2 Customers whose accounts have a status of Cash Only or Inactive, all as determined by FedEx in its sole discretion, are not eligible to participate in the Campaign. FedEx does not extend consumer credit, and FedEx standard credit policies as determined by FedEx from time to time shall apply. FedEx solely determines whether a Participant's account number is eligible for the Campaign. Only FedEx account numbers that are eligible (as determined by FedEx in its sole discretion) may participate in the Campaign.

5.3 Failure to keep Customer’s FedEx account current may result in Customer’s account being placed on a cash-only status. This status may impair Customer’s ability to use FedEx services, delay Customer’s shipments, and may result in the loss of any applicable discounts. Credit privileges will not be restored until Customer has paid all past-due balances in full and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require establishment of electronic funds transfer or provide FedEx with a credit card number, or such other means of payment as may be determined from time to time by FedEx as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, fees and expenses are paid. Customers requesting removal from cash only status must contact the applicable FedEx Customer Service Centre.

5.4 Customers who have special third-party billing, all as determined by FedEx in its sole discretion, are not eligible to participate in the Campaign.

5.5 Customers whose accounts are designated as a Government Service Account, Interline Account, Global Service Participant Account, FedEx Corporate Account or FedEx Worldwide Service Account, all as determined by FedEx in its sole discretion, are not eligible to participate in the Campaign.

5.6 Customers who use the FedEx consolidated invoice option are not eligible to participate in the Campaign.

5.7 Any Discount applies only to list rate transportation charges and not to any surcharges, special shipping services, special handling fees, duties, taxes, or other additional charges as described in the applicable FedEx Service Guide in effect on the day of shipment, unless expressly stated otherwise in Section 8.

5.8 Participant's participation in the Campaign constitutes Participant's permission for FedEx to use such email address to communicate with Participant.

5.9 Any Discount available under the Campaign is for use solely by Participant in making shipments for its sole account. The Discount may not be extended by Participant to any other party. The Discount may not be sold, assigned, used through third party billing, or otherwise transferred to any other party whether they are a Customer of the Group through which the Participant enrolled in the Campaign.

5.10 Accounts not in good credit standing are not eligible for participation in the Campaign. Accounts that fail to maintain good credit standing are not eligible for participation in the Campaign.

5.11 Discounts are applied to Eligible Shipments. Due to varying ship dates and billing cycles, Participants may not be billed for all Eligible Shipments within the same week or month (depending on the billing frequency) they are shipped.

5.12 The Campaign is only available in select countries/territories (as may be updated and revised by FedEx from time to time). Only Participants in such select countries/territories are eligible for the Campaign, and Customers in other countries/territories or regions are not eligible for the Campaign. For instance, a Participant who is duly organized and validly existing and in good standing, as determined by FedEx, under the applicable laws of a country in the Middle Eastern Region, where a local FedEx entity is registered and is in good standing, must enrol in the Campaign with such FedEx entity.

5.13 Participant acknowledges and agrees that FedEx reserves the right, at its sole discretion, to provide Participant’s FedEx shipping information and data to the entity through whom the Participant was eligible to enrol in the Campaign and its affiliates or subsidiaries.

6. Termination

6.1 The Campaign shall remain in effect until FedEx provides notice of suspension or termination of the Discount, the Campaign or this Agreement through a notice posted on fedex.com, or otherwise.

6.2 FedEx reserves the right to (a) modify the application period for the Campaign; (b) alter, suspend or modify the FedEx services, the pricing, the Discount, the Campaign or these terms and conditions; and, (c) suspend or terminate the pricing, the Discount, the Campaign or these terms and conditions, or terminate a Participant's participation in the Campaign at any time,) provided by FedEx. In the event a Participant is later determined not to be eligible for the Campaign after being notified that Participant was eligible, Participant's participation in the Campaign will be terminated. If Participant elects to accept another discount from FedEx after Participant is deemed eligible for the Campaign, Participant will no longer receive the Discount and Participant's participation in the Campaign will be terminated. If Participant elects to accept the Discount under this Campaign, such election will override any other discount. Decisions regarding eligibility to participate in the Campaign are solely within the discretion of FedEx.

7. Confidentiality

Both FedEx and Customer agree that the terms of this Agreement, including the Discount and pricing, are confidential and shall be held in strict confidence by both parties and may not be disclosed unless required by law. Customer agrees not to post or publicly display the terms or the pricing. FedEx and Customer also agree that any discussions or negotiations regarding the pricing, the Discount or any changes thereto (including but not limited to future pricing offerings) are also confidential and are subject to this provision of confidentiality. Notwithstanding the foregoing, disclosure by FedEx to any of its subsidiaries, affiliates, related entities, subcontractors, agents and/or representatives is permitted without notice or consent. Furthermore, disclosure by Customer of this Agreement or any terms to any third party without consent by FedEx and execution of a mutually agreeable non-disclosure agreement between FedEx and such third party shall be considered a breach by Customer.

8. FedEx Pricing Details

The pricing for Eligible Shipments is subject to the following terms and conditions.

(a) Pricing Terms. Unless otherwise noted, the pricing offer is valid from the date of FedEx’s acceptance of the Customer’s enrolment into the Campaign (“Campaign Enrolment Period”) and the end of the pricing offer period as stated in the Campaign invitation email. A complete list of the pricing is available to Participant for downloading on Customer’s online. If FedEx increases its applicable base rate during the term of the Agreement, Customer’s rates shall be adjusted to reflect the base rate increases.

(b) Modification and Change to Discount Rates. Notwithstanding anything in the Agreement, FedEx reserves the right to issue new discounts, impose surcharges and to amend, modify, or discontinue the Campaign at any time by providing not less than thirty (30) calendar days' prior notice of any change in the discounts or a discontinuance of the Campaign either by mail or by a message sent by an electronic transmission.

(c) Zone Definitions. To determine the applicable zone, please refer to the FedEx Service Guide, or access our website at fedex.com.

(d) Shipment Types. Shipment types are defined as follows:

ii. The Promotional Discount cannot be used in conjunction with any other shipping discount(s) or offer(s) provided by FedEx.

iii. “Eligible Shipments” must meet all the following requirements:

Shipments must be invoiced to, and settled by, the new FedEx account specified upon enrollment to enjoy the Promotional Discount (in accordance with the agreement signed with FedEx at the time of account opening).
Pooling shipments from multiple accounts is not permitted and such pooled shipments are not eligible to receive the Promotional Discount.
The number of Eligible Shipments is determined based on the number of air waybills. One air waybill equals one shipment and a single shipment with multiple pieces will be considered as one shipment.

iv. Enrolled customers who have activated their new rates can view them by logging in with their FedEx ID and password, then navigating to the ‘FedEx Rate Sheet’ under the ‘Account’ tab.

v. The Promotional Discount is applied automatically to the FedEx account displayed on the confirmation page after enrollment and cannot be transferred to another account held by the same person or entity.

i. Domestic shipments: Shipments with the same origin and destination country.

ii. Export shipments: Outbound shipments paid by the origin country, to a non-origin destination.

iii. Import shipments: Inbound shipments paid by the destination country, from any non-destination origin.

iv. Geography Exception: A discount off the applicable base rate(s) for a particular geographic origin/destination pair that is an exception to the standard 'Zones' that would otherwise be applicable.

(e) Other Surcharges. All ancillary service fees, surcharges, special handling fees, average minimum weights for shipment weight rating or other charges, or dimensional weighting will be assessed as per the published list amounts for such fees/charges in the FedEx Service Guide in effect on the date of shipment. Please check with a local FedEx operating company for details.

9. Language

In the event of any discrepancy between the English original version of this Agreement and any foreign language translation, the English version prevails.