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Complaints and refunds

  • Can I get a refund if the delivery was late?
  • How can I get an update on my claim?
  • How long does the claim process take?
  • If my shipment is delayed, does the FedEx Money-Back Guarantee apply?
  • When should I file my claim?
  • Who can file a claim?
  • Who can receive the claim settlement?

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Complaints and refunds

  • Can I get a refund if the delivery was late?
  • How can I get an update on my claim?
  • How long does the claim process take?
  • If my shipment is delayed, does the FedEx Money-Back Guarantee apply?
  • When should I file my claim?
  • Who can file a claim?
  • Who can receive the claim settlement?

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