Want Insights on Your Business?
Sign up for FedEx Reporting Online now and start analyzing your data.
Efficiency Starts Here
With customisation, scheduling and interactive views, you’ll save time at every turn.
Make Strategic Decisions
We’ll post alert notifications on this page when issues arise. Use this info to streamline your processes.
Answer Questions Faster
Customise searches to find exactly what you need in up to two years of shipping data.
See What FedEx Reporting Online Can Do
Get a summary and dig into shipment details of up to two years of data, quickly find patterns from interactive reports and more.
Do more for your business in less time with the simplified features of FedEx Reporting Online.
Make better business decisions by personalising the reporting process to fit your needs. With FedEx Reporting Online, you can:
- Access up to two years of shipping data.
- Customise reports to pinpoint specific data and find trends.
- Schedule reports to run on your schedule with daily, weekly or monthly options.
- Download reports instantly or receive email notifications for recurring reports.
Better Process, Better Business
View this step-by-step tutorial to learn how you can take advantage of what FedEx Reporting Online has to offer.
Create reports and schedule them to run when you need them, on a daily, weekly or monthly basis.
Get reports in a format that fits your needs, including Excel, CSV, PDF and PowerPoint formats.
View Report Status
See whether a report is in process, scheduled or ready to be viewed and/or downloaded.
Customise and Save Reports
Get the exact information you need by customising report criteria, such as creating summary or detail reports. Then, simply save these reports for repeated use.
Customise your reports to find exactly what you’re looking for — view trends, filter data, create charts, graphs, and more. Plus, you can save your custom report templates for repeated use.
Access Consolidated Activity
View insights across FedEx Express®service.
Enjoy flexibility in your reporting process with easy-to-use administrative features.
Creating Account Groups
If you have more than one account number, you can easily run reports based on customised account groups.
Collaborating With Others
Invite employees within your company and set their preferences so they can run reports.
Set your preferences to receive email notifications when recurring reports are available for download.
If the administrator of an account needs to change, the current administrator can set an invited user to take over the role.
Frequently Asked Questions
FedEx Reporting Online is a web-based application that enables you to request, view and download reports concerning the business activity you have with FedEx. It allows you to check the status of current report requests, schedule weekly and/or monthly reports, and invite other registered users to access your accounts. All data in FedEx Reporting Online reflects shipments that have been invoiced.
All data in FedEx Reporting Online reflects shipments that have been invoiced. FedEx Reporting Online is available for all FedEx Express® shipments.
FedEx is committed to managing all of the information associated with your account on FedEx Reporting Online with the highest standards of information security. Every effort is made to ensure complete confidentiality. FedEx Reporting Online automatically encrypts your confidential information using Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits, the highest encryption level commercially available.
FedEx Reporting Online reports include all international FedEx Express® shipments.
FedEx Reporting Online has six standard open-access reports available to any registered user. See descriptions of the standard reports. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.
A Notes page listing all service-type abbreviations and corresponding descriptions is provided in each downloaded report. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.
All customers who have an active shipping account with FedEx can register to use FedEx Reporting Online. The first user to register an account for FedEx Reporting Online will automatically become the administrator for the account and will be able to invite additional users to use FedEx Reporting Online.
An account administrator is the first user to register a nine-digit account number for FedEx Reporting Online. The account administrator has two additional options under the Administration tab — Users and Change Administrator.
Use the Change Administrator option under the Administration tab to transfer administrator rights on your accounts. When you take this action, you will no longer have any administrative control for reporting purposes on the accounts to which you have reassigned administrator rights.
FedEx Reporting Online provides administrative functionality that allows the administrator to invite other users to share accounts. The administrator is the only person who can invite other employees to share accounts for reporting purposes. Invited users must have the same email domain as the administrator.
An invited user is a registered user of FedEx Reporting Online who is invited to share and run reports on the accounts of another registered user.
Only users you have invited to share your account(s) can view reports on your shipments.
A registered user with multiple accounts can group those accounts and save the groups for future reporting needs.
You can add accounts to your profile as long as you can authenticate yourself as the administrator for those accounts. Alternatively, you can also be invited to access accounts as an invited user. To add an account, follow the instructions provided on the Administration tab within FedEx Reporting Online. You will be required to authenticate that you are the administrator for the account you want to add by providing 1) the exact billing address shown in the FedEx customer database and 2) two invoice numbers for the account you are registering.
Contact your sales professional and ask for national account access permission, which can be granted only by the sales professional.
How many months of reporting data can I request?
For Summary and Detail reports, the maximum months of data available is 24. FedEx Reporting Online allows you to request weekly and monthly data.
Standard reports refers to a selection of preformatted reports created by FedEx to provide you with shipment information about your packages. These reports are intended to help you manage your business or shipments more effectively.
On any of the standard report request screens, you have the option to either run a one-time (on-demand) report or set up a “run schedule” for the report to run either daily, weekly or monthly.
You can check the status of your report requests on the View Report Status page in FedEx Reporting Online. Once your report is ready for download, the View Report Status page will display a status of Complete. If you choose to receive email status notifications from your email preferences in FedEx Reporting Online, an email will be sent to you informing you that your report is ready for download or viewing.
Get the support you need to streamline your business with FedEx Reporting Online.
Where can I get technical assistance with FedEx Reporting Online?
To contact FedEx Technical Support, call 1.877.339.2774. Be prepared by having your nine-digit FedEx account number and fedex.com login credentials (user ID and password) at hand when you call.
Who do I contact if I have questions about invoice or billing-related data in my reports?
Questions concerning specific invoice or billing-related data should be addressed by Customer Finance Service. Please refer to the contact information on the FedEx Invoice.
Where do I go for customer support for my FedEx Freight reports?
For support on FedEx Freight reporting, please contact your account executive.
See FedEx Reporting Online Terms & Conditions for more information on using FedEx Reporting Online.