Shipping

Here’s a quick breakdown of how to start shipping with FedEx:

1. Step 1: Start with your destination in mind
2. Step 2: Make sure your items can be shipped
3. Step 3: Pack your items
4. Step 4: Pick your shipping service and calculate your rate
5. Step 5: Create shipping labels
6. Step 6: Get your package to FedEx

You can also take a look at our handy guide on how to create a shipment online.  If you need more help, reach out to our specialized team dedicated to the move. 

With FedEx, you can easily book shipments online with our smart shipping tool – the new FedEx Ship Manager™ at fedex.com.

Download the FedEx® Mobile App to check out your rates, book shipments, track packages and more. Available features may vary per country.

If you used desktop applications to ship with TNT, we’ll be in contact soon to discuss the best shipping solution for you.

For iOS devices:

1. Go to the app store and search for 'FedEx Mobile'
2. To download the app, click on ‘Get’

For Android™ devices:

1. Go to Google Play and search for 'FedEx Mobile'
2. Select the FedEx icon and click ‘Install’

You’ll need to contact either FedEx or TNT to schedule a pickup. Once your account has been moved over to FedEx, you’ll need to use FedEx services and tools to schedule pickups.

No, please use the FedEx air waybill when shipping with FedEx.

You can easily book shipments online with our smart shipping tool. Explore the new FedEx Ship Manager™ at fedex.com to see what it has to offer.

You can continue to book export and import shipments with TNT until your myTNT account has been deactivated – then you'll have to do it through FedEx.

Your pickup times will be based on the FedEx services available in your area. Please contact FedEx Customer Service for more information.

Your shipment will be delivered based on the FedEx delivery schedule. Please contact FedEx Customer Service for more detailed information.

FedEx shipments created in the last 90 days will be displayed on the new FedEx Ship Manager™ at fedex.com – our online shipping tool.

Here you’ll be able to:

• Sort shipments by date, contact name, destination or tracking number
• Search for keywords
• Get tracking results

TNT shipments created in the last 90 days can be viewed in myTNT for up to 12 months after your account has been deactivated.

If you use one of the TNT desktop applications, you won’t be able to view your shipping history once the tool has been uninstalled.

If you use TNT manual consignment notes, you won’t be able to view your shipment history.

Please keep in mind that your shipping history won’t move over to FedEx, so be sure to download this data if you need it.

Once your move is complete, the FedEx terms of use and conditions of carriage of the origin country will apply to all FedEx shipments.

When you shipped with TNT, parcels and freight were shipped together. At FedEx, we split them to help us improve our delivery times. Simply put, this means you’ll need to book parcels and freight separately when shipping with FedEx.

So what is the difference between parcel and freight shipments?

Parcels

Generally, a parcel weighs 68 kg or less. You can have multiple items in one shipment (which means the total shipment weight can be more than 68 kg), as long as no individual item exceeds 68 kg.

Freight

If any individual item within a shipment is above 68 kg, it’ll be freight. If a package is odd-sized (e.g. it exceeds 274 cm in length), it may also be considered freight.

Still wondering why you need split shipments with FedEx? Well it's all down to the innovative equipment we use that automatically sorts parcels on a delivery belt.

There are four ways to get supplies for your FedEx shipments:

1. Order online at fedex.com
2. Pick up supplies at a nearby FedEx location 
3. Ask your FedEx driver
4. Contact FedEx Customer Service

Please use FedEx packaging or your own packaging when shipping with FedEx.

Your shipment will be charged based on the air waybill attached to the shipment and not based on which packaging you use – except for packages with a flat rate.

If you have questions about your TNT shipments, please contact TNT Customer Service directly.