Call Customer Service
Our phone numbers
Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 14:00.
We are closed on Sundays and Public Holidays.
0800.733.339
Toll-free
+64.9.256.5382
Calls from abroad
Our new Interactive Voice Assistant (IVA) is live now, replacing the Voice Responding Unit (VRU). This upgrade reflects our commitment to providing 24/7 support to you at your fingertips.
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Fraud Alert
FedEx does not request payment or personal information via WhatsApp.
Please remain alert to fraudulent messages. Our only authorized FedEx WhatsApp number is 64.2052.0280.63, verified with a blue tick.
If you receive any suspicious messages claiming to be from FedEx, please contact us through our official channels.