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Sending a package

Sending a package

Frequently asked questions

To get a quote for a specific package, use our Rate Tool.

  • Make sure you have a valid FedEx account and a User ID. 
  • Access our online shipping tool with your User ID to prepare air waybills and commercial invoices.

To schedule a pickup online you need to have a User ID, then you can schedule a pickup online.

Visit our New Customer Center to learn all you need to know about how to ship with FedEx. 

  • You may change the delivery address of your export shipment within the same city, but if you request to redirect your shipment from one city to another city, additional shipping charges will be applied.  
  • Change of delivery address for an export shipment is an exception service, and we cannot make any assurances in its execution.

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