Latest Service Updates

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Yemen Service Update - 28 June, 2015

Due to the consistently deteriorating security situation in the country, FedEx has suspended its services in Yemen until further notice.

Burundi Service Update - 20 May, 2015

Due to the current social unrest in Burundi, FedEx Express is experiencing service delays to and from the country.

Service Suspension in Syria - until further notice

Syria

In compliance with the new U.S. Executive Order, all inbound and outbound services to and from Syria are suspended until further notice.

ShowRegulatory Updates
Imminent policy changes to lithium battery shipping

FedEx Express is making the following changes to our Dangerous Goods (DG) shipping policy. This independent initiative anticipates prospective regulatory changes in response to growing concerns about the safe handling of bulk or standalone shipments of lithium batteries.

As of January 1st, 2017 FedEx Express customers sending bulk shipments of lithium batteries (United Nations (UN) number 3090 & United Nations (UN) number 3480) can only do so by treating all such shipments as fully regulated Dangerous Goods (DG) commodities.

Although this will not apply to individual lithium batteries packed with or contained in equipment (Section II UN 3091 & UN 3481), after January 1st, 2017, the United Nations (UN) number must be added to the IATA Lithium Battery Mark. If any further changes are required, we will notify you in advance.

IATA has reported that lithium batteries are now the preferred energy source for many consumer goods ranging from mobile phones to children's toys. Such batteries are however dangerous goods that can pose a safety risk if not prepared in accordance with transport regulations. Click here to read more from IATA.

Shipment monitoring from pick-up to delivery 

This initiative will help us increase the visibility of lithium battery types throughout our network and ensure the integrity of such DG shipments until their final destinations.  

How will this initiative change bulk lithium battery shipments?

With effect from January 1st, 2017, FedEx Express customers shipping UN 3090 & UN 3480 shipments must carry out the following steps:

  • Add a Shipper's Declaration for Dangerous Goods which can only be completed by DG-trained personnel
  • Add Class 9 and Cargo Aircraft Only label
  • Include the United Nations (UN) number on the International Air Transport Association (IATA) Lithium Battery Mark
  • Review all lithium battery shipment packing to ensure it meets IATA packing instructions UN 3480 - PI965 & UN 3090 - PI968
  • Approve a Dangerous Goods Handling surcharge

Where can you find more information?

  • As of October 12th, 2016 the new FedEx Express Lithium Battery Policy Change is included in IATA’s Dangerous Goods Regulations Manual available for purchase at iata.org This also carries information on lithium battery packing, marking, labelling & documentation

Next steps

We will keep you fully informed with updates and further details as soon as they are available. In the meantime, if you have any urgent questions, please contact FedEx Express Customer Service and ask for the Dangerous Goods Specialist.