Customer Service
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On this page:
Customer Service | Customer Service Hotline | Customer Service Hours | Technical Support
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
(852) 2730 3333
Monday through Friday from 0800 to 2200
Saturday from 0800 to 1800
Sunday: No Service
Public Holidays other than Sunday from 09:00 to 18:00
For enquiries or assistance on FedEx automation products and applications, you can call us at (852) 2193 1455.
*Technical Support Hotline Service Hours:
Monday through Friday from 0900 to 1900 (Cantonese dialect support)
Saturday from 0900 to 1300 (Cantonese dialect support)
24 hours, 7 days a week (English & Mandarin languages support)