Elevate your customers' delivery experience.

Your customers can't always be there to receive their deliveries. Introduce them to FedEx Delivery Manager® and help them customize their deliveries to fit their busy lives.

  • Woman working in her small business.

Activating FedEx Delivery Manager is simple, quick and free.

Create a shipment with FedEx Ship Manager® at fedex.com or FedEx Ship Manager™ Lite and follow these three steps:

1

Leave company name field blank in the “To” address

examples of input fields within FedEx Ship Manager
2

Provide your customer's email address and mobile phone number.

examples of input fields within FedEx Ship Manager
3

Select at least one notification option, preferably Delivery.

examples of input fields within FedEx Ship Manager

Delivery options for every situation.1

Customers can choose from powerful delivery
customization options, including:

Deliver as planned

Deliver as planned

Deliver as planned to a safe place

Deliver as planned to a safe place

Deliver to home address on a future date

Deliver to home address on a future date

Deliver to a neighbor

Deliver to a neighbor

Deliver to another address

Deliver to another address

Deliver to a pickup point

Deliver to a pickup point

 

1 Available options may vary depending on destination country.

  • mobile phone with a text message about package delivery

Extraordinary benefits for shippers and recipients.

Whether you’re the one shipping or the one receiving, FedEx Delivery Manager has you covered. Simple, intuitive, worry-free and available in most major markets, it allows everyone to maximize their delivery experience.

Businesses can:

  • Boost customer satisfaction and increase loyalty
  • Save money by processing fewer returns
  • Differentiate in a crowded market – at no added cost

Customers can:

  • Choose their perfect delivery option at no added cost
  • Stay up to date every step of the way via SMS or email notifications
  • Get the peace of mind of a secure delivery