Import or export, express or less urgent, small packages or heavyweight, FedEx has the service you need.

Below, you’ll find a number of the reasons our customers choose FedEx – and stick with us. And though we don’t like to brag, we’re also proud of the many awards we’ve won for customer service and employee satisfaction.

The FedEx difference

Choice
Our wide range of shipping services means you’ll always find the right options for whatever you’re shipping. Import or export to 220 countries and territories worldwide, whether it’s express shipping or less-urgent delivery, small boxes or heavyweight freight, a single package or multiple parcels at the same time.
More on our shipping services 

Simplicity
With our intuitive, free online tools, you can manage your shipments, then track their progress in real-time or choose to get proactive notifications. We’ve got advanced tools to help you run detailed reports, find out about duties and taxes on special shipments and more – and they’re just as easy to use.
More on our shipping tools 

Live support
We ship to more than 220 countries and territories worldwide, and we’ve got Customer Service centres around the globe. Call anytime you need help, or choose to chat online on fedex.com.

Peace of mind
Make FedEx your international shipping company and you can import or export to 220 countries and territories worldwide with complete confidence. Our unrivalled customs clearance expertise takes the worry out.
Savings
Sound packaging is vital to the swift delivery of your shipment. So we’ve developed our own range of ready-to-use, self-sealing shipping supplies – boxes, tubes, envelopes and more. We’ll ship them to you free. Or, if you’re using your own packaging, our Packaging Lab can test to make sure it’s fit for air transportation.

Reassurance
We provide proof of delivery on every invoice, so there’s no room for doubt. 1 

Money-back guarantee
Serious about time-definite delivery? So are we. We back FedEx Express international shipments with a money-back guarantee. 2
Find out more

Awards and recognition
FedEx Express® has been recognized for a range of achievements in the past year alone, from providing outstanding service to being a world-class employer. To see the full list, take a look at our full Awards & Recognition.

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1. Not available in all territories.
2. Money-back guarantee: please see Federal Express Conditions of Carriage for EMEA for details.