Healthcare logistics solutions

Having a trusted partner who understands your industry ensures your healthcare logistics run seamlessly, saving you space, time and costs. At FedEx, our global, dedicated and compliant operations network and innovative control technologies give healthcare customers the reliability, flexibility, visibility and speed they need. Cold chain solutions with best-in class reusable packaging maintain product integrity from end-to-end — with named delivery to hospital departments. Our temperature control, priority shipping, tracking, and data management capabilities help you meet regulatory requirements. FedEx is also a leader in shipping dangerous goods, like biological samples.

Our online track and trace tools and advanced monitoring solutions offer you end-to-end visibility across the supply chain. This lowers the risk of stock-outs while saving costs, warehouse space, and administration time. And, with FedEx Surround®, you can see and manage your shipments all in one place — with optional dedicated monitoring and enhanced intervention, as well as priority boarding, handling and recovery.

FedEx® Temp-Assure Advantage offers reusable temperature-controlled box rental combined with seamless FedEx Express outbound and return transportation throughout Europe. Boxes are available in different sizes and temperature ranges. FTAA helps you meet your sustainability goals with boxes being returned and reconditioned for next use, avoiding the need to store your own boxes. In addition, FedEx offers reusable cold chain containers for large consignments and intercontinental destinations.

Our boxes are made of three layers: an outer protective twin-wall shell, vacuum insulation panels, and inner cooling elements filled with phase-change material. This material absorbs and releases heat as it melts and freezes, keeping your products at the right temperature throughout their journey, maintaining stability for over 96 hours, with zero deviations. All our packaging is rigorously tested for compression, drop resistance, vibration protection and temperature performance.

Yes. At our Life Science Center in Veldhoven (Netherlands) — part of our global network of Life Science Centers — you get a customised, scalable solution where we receive, store, kit, and pick, pack, and ship your products all in one location.

Yes. You can order same-day pickup and/or transportation with a dedicated vehicle. You can also order next flight out, onboard courier, air charter, or special freight services through our Special Services teams.

Yes. FedEx is a leader in shipping Dangerous Goods, delivering thousands of specialist shipments every day, including blood cooled with dry ice, diagnostic substances and medical deliveries.

Food and Drug Administration (FDA) and the European Medicines Agency (EMA), these regulations include Good Distribution Practices (GDP) and Good Storage Practices (GSP), both of which govern handling, storage, and transportation.

Our supply chain processes consistently meet customer and regulatory requirements worldwide. FedEx was the first transportation company to achieve global ISO 9001 certification, and we’ve maintained it for 30 years. Our Quality Driven Management (QDM) approach drives continuous improvement across our network, so quality is part of how we operate every day.

In 2025, FedEx earned the IATA CEIV Pharma Corporate Certification, validating our ability to handle highly regulated pharmaceutical shipments from end to end. Today, over 90% of our global healthcare volume moves through CEIV Pharma–certified facilities. With a trusted partner like FedEx, you can be confident that your shipments are handled compliantly, and with care, to deliver world-class lifesaving possibilities for patients.