FedEx eInvoicing: efficient billing, efficient business.
Now you can choose to receive your invoices electronically via FedEx Billing Online and never receive a paper version again! These digitally-signed invoices are exactly the same as paper invoices but with added benefits, including:
View invoices, credit notes and shipment details online.
We notify you as soon as they're ready.
Download, save or print eInvoices as PDF, XML, XLS or CSV.
Data available for 180 days after eInvoice was paid.
Manage several accounts under a single user ID.
Easily dispute shipment charges.
Flexible payment options to meet your needs.
Paying by Direct Debit is an easy and convenient way to service your FedEx account. Usually invoices will be debited from the specified banking account 30 days after your invoice date of invoice.
For further information, please contact FedEx Customer Service at 199.151.119 (0.10 €/min, VAT included)
We're pleased to accept payment by all major credit and debit cards. We offer two options:
- Link your card to your account for automated future payments or
- Pay your invoices online via FedEx Billing Online
- Remember, never send your card details by email or in any other written form either to FedEx or anyone else.
For further information, please contact FedEx Customer Service at 199.151.119 (0.10 €/min, VAT included).
Electronic Bank Transfer (EFT)
Transfer money from your bank to ours, exactly when you want. It’s the perfect option if you want to save time and simplify payment processing.
To make a payment by EFT please submit your payment to the following:
Account Name: FedEx Express Italy S.r.l.
Banco BPM S.p.A.
IMPORTANT: When making an EFT transfer please ensure you quote your invoice number or when paying multiple invoices include your customer number to ensure prompt and accurate allocation, alternatively send a remittance advice to:
FedEx Billing Online - Frequently Asked Questions
Managing FedEx accounts, shipments, and invoices has never been easier. You may sort invoices by invoice number, type, activity, age, due date, currency or amount due. If you have multiple billing accounts, you may choose to consolidate accounts under a single user ID, allowing you to view all billing accounts within one login. You may also choose to manage each account separately with its own user ID. You can also invite additional users to view and act on invoices for your billing account.
- Easy to use
- Secure connection to FedEx
- Improves efficiency
- Eliminates excess paperwork
- Streamlines account management
- Manage multiple accounts separately or under one user ID
- Review your account activity online
- Download invoices as PDF files
- Download invoice details in a CVS or XML data file
- Request invoice adjustments
- Create a dynamic remittance advice or bank slip for payment
- Email notifications for new invoices, new credits, and past due invoices
The security of your account information as well as your invoicing and payment information is very important to FedEx. FedEx Billing Online automatically encrypts your confidential information using Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits, the highest encryption level commercially available. FedEx is committed to managing all of your information with the highest standards of information security.
Internet Explorer 6.0 contains known issues with IP address management and proxy servers. Some peculiarities may arise when using this type of browser through a proxy server. Specifically, this may result in 'page cannot be displayed' messages during the registration process. To correct these problems, check the Microsoft Windows Update utility for the latest patches for Internet Explorer.
You will receive a separate invoice for each account. If you currently receive one invoice with charges for all of your accounts, this format will not change.
In the Invoice List section of the Account Summary, click the column header of the information you wish to sort. The first click will sort the list by the values in the column you selected in ascending order. Click the same column header again to sort the list in descending order
If an invoice is past due, it will be noted next to the invoice in the "Invoice Activity" column.
You can retrieve a PDF version of your invoice to be saved or printed by clicking the invoice number from the account summary, choosing PDF from the download dropdown, and clicking the “Download” button. The PDF file should be available in your Download Center within a few minutes. When you click the invoice link in the Download Center, Adobe Acrobat Reader will open the PDF file. You can then print or save by using the menu options.
NOTE: To view the invoice in PDF format, you need to install the free Adobe Acrobat Reader on your computer.
Choose one or more open or past due invoices from the Account Summary and click the “Pay Selected” button. These items will then appear in your Payment Cart. Authorize the amount you wish to pay and click “Continue Payment Process”. You will have a final opportunity to review the details of your cart or make changes on the Confirmation Page. After you confirm the details, FedEx Billing Online will generate a dynamic remittance advice for the amount authorized.
Search and Downloads
Use the “Download Invoice Detail” feature to find invoices that contain a particular service, are in a certain status, or span a specified date range. You don't need to have a particular invoice number or air waybill number. Select from the various drop-down boxes and click the "Search" button. Your results will be stored in the Download Center for you to download.
Use the “Download Results” feature to view all download requests initiated within the last 14 calendar days. Files ready for download will show a status of “Complete.” Downloads not yet complete will be in “Pending” status. You have the option to clear a specific file by clicking “Remove.” FedEx Billing Online will automatically remove download results after 14 calendar days.
To ensure download results are shown quickly, FedEx Billing Online prevents the download of very large amounts of detail. In the event that your download request exceeds the maximum file size, use the drop-down boxes and/or the date range options to reduce the amount of records returned.
Preferences and Administration
Select “Preferences” at the top of the page and choose "FedEx.com Profile.” On the following page you can edit your username and password.
Select "Preferences" at the top of the page and choose “Manage Users.” Next you’ll see a list of every user able to access online invoices for this billing account. Only the FedEx Billing Online Administrator can view the list of users for an account.
Select "Preferences" at the top of the page and choose “Manage Users.” In the Change Administrator section, choose the name of an existing user from the drop-down menu and click the “Change Administrator” button. Only the current FedEx Billing Online Administrator can assign a new administrator.
If you forgot your password for FedEx Billing Online, click on the "Forgot Your Password" link on the main FedEx Billing Online login screen. You will be prompted to provide information verifying your identity and you will then receive a password reminder via email.