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Small Business Hub

Small Business Hub

Insight, ideas and inspiration to drive progress

Insight, ideas and inspiration to drive progress

Insight, ideas and inspiration to drive progress

Insight, ideas and inspiration to drive progress

Highlights

TRENDS & INSIGHTS

Prolonged Peak Season

Holiday season sales are bigger and busier than ever – offering e-commerce businesses serious potential for growth

INNOVATION & GROWTH

Getting started in e-commerce

After starting a hobby, Sam Smith spotted a gap in the market – and launched a growing e-commerce business

VIEWS & VOICES

How to become a zero-waste business

Improve sustainability and cut costs by eliminating waste from your operations.

GUIDES & TOOLS

5 tips for efficient e-commerce fulfilment

Reduce errors and improve productivity with this business-boosting guide.

Trends & insights

Curated need-to-know news, data trends and market opportunities

TRENDS & INSIGHTS

Spotlight on… e-commerce in Japan

Japan has one of the world’s largest economies, an ageing population – and a growing e-commerce sector.

TRENDS & INSIGHTS

Spotlight on… single consumers in Asia

People living alone are a fast-growing group in APAC – and their consumer spend is growing, too

TRENDS & INSIGHTS

Why Indonesia could be your next e-commerce market

Indonesia’s e-commerce market is booming, thanks to its young and digitally savvy population.

TRENDS & INSIGHTS

Spotlight on social selling in China

China is the largest social commerce market in the world – what are the opportunities for your business?

TRENDS & INSIGHTS

Spotlight on U.S. e-commerce

Customer experience is proving a key competitive advantage as online sales in the U.S. soar.

TRENDS & INSIGHTS

Wellness-conscious baby boomers

Older consumers are digitally literate and health conscious – with the disposable income to spend on it.

TRENDS & INSIGHTS

Uncovering growth opportunities

Find out how businesses like yours see new opportunities for expansion by reading our exclusive report.

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Innovation & growth

Success strategies made simple to sharpen your competitive edge

INNOVATION & GROWTH

Live-streaming: 5 lessons in the next e-commerce trend

Already popular in China, live-streaming retail is expected to boom in the U.S. and Europe.

INNOVATION & GROWTH

5 ways to grow your average basket value

From bundling products to free shipping thresholds, these strategies could encourage your customers to buy more.

INNOVATION & GROWTH

Cross-border e-commerce: how to make it work

Cross-border e-commerce is experiencing rapid growth – can your business take advantage?

INNOVATION & GROWTH

Four top tips on going global

Prepare your business for international expansion and take advantage of the global growth in e-commerce.

INNOVATION & GROWTH

5 ways to gain an edge from delivery

Give your business a competitive advantage by optimising the international delivery experience for customers.

INNOVATION & GROWTH

How is the e-commerce landscape changing?

What’s the future of e commerce? Find out in our webinar and learn about the opportunities for your business.

Guides & tools

Practical knowledge and expert insight to help you build a better business

GUIDES & TOOLS

5 steps to drive digital transformation

Boost efficiency and improve productivity by upgrading your tech.

GUIDES & TOOLS

Six steps to building supply chain resilience

See our animated guide to developing a stronger, more resilient supply chain in your business

GUIDES & TOOLS

Finding the right international distributor: five essential questions

Boost efficiency and improve productivity by upgrading your tech.

GUIDES & TOOLS

Taking your business to China: 5 need-to-know tips

How to make a move into the world’s largest e-commerce market.

GUIDES & TOOLS

Hybrid working: how to maintain your company culture

Check out these simple tips to help keep your company culture thriving.

Views & voices

Ideas, leadership and life lessons for the SMB community

VIEWS & VOICES

Finding the most sustainable packaging for your product

Packaging is a major source of waste for e-commerce businesses, but its environmental impact can be reduced.


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