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The assurance you need when it matters most:
FedEx Priority Alert™

Why should you have to worry about monitoring the progress of your high-value, time-critical or temperature-sensitive shipments to ensure they reach their destinations on time and intact? With FedEx Priority Alert, we’ll do it for you. We’ll assign your account a dedicated specialist who provides around-the-clock support, advanced shipment monitoring, personalized notification and, when necessary, customized package recovery.

Dedicated support from us. Peace of mind for you.*

Global Connectivity. FedEx Priority Alert is available in more than 70 countries. Thanks to our extensive global distribution network, your shipments stay with us — from start to finish.

Assurance. You can ship with added confidence because FedEx Priority Alert monitors and notifies you and your customers about the status of your critical shipments.

Special Service. Your FedEx Priority Alert account is assigned a dedicated global service analyst who understands your business and operational needs. You work with your analyst to determine and coordinate notification and recovery procedures, based on both your and your customers’ needs.

Priority Placement. Your FedEx Priority Alert shipments receive priority boarding on our aircraft and, where available, priority clearance handling to ensure maximum time for clearance issue resolution.

*Contract-only service. A per-package or per-pallet surcharge applies for this service.

Get Industry-Specific Info

Learn how FedEx Priority Alert is ideally suited to meet the unique needs of your industry.

Learn what we can do for your business

FedEx® Shipping Service Specifics

FedEx Priority Alert is available with the following FedEx services.

FedEx Priority Alert is available with the following international package services:

When it needs to be there within 48 hours: FedEx International First®


Time-definite, customs-cleared, door-to-door delivery of exports by 8:00am to nearly 5,000 zip codes across the U.S., typically in 1 or 2 business days. Please click here for service features.

Fast, worldwide delivery: FedEx International Priority®


Time-definite, customs-cleared, door-to-door delivery to more than 200 countries, typically in 1, 2 or 3 business days, and next-business-day to thousands of U.S. destinations.

Fast, worldwide delivery: FedEx International Priority ® Freight


An economical, day-definite, customs-cleared, door-to-door service for shipments greater than 68kg destined to major markets in Asia, U.S., Canada and Mexico. Transit times are typically 2-4 business days. Advance booking required. Please call our Customer Service Team for more details.

Direct-distribution delivery: FedEx International Priority DirectDistribution®


Delivery of a bulk shipment from an international origin to multiple addresses within a single destination country. The shipment clears customs as a single unit with delivery time in just 2-4 business days. Virtually unlimited size and weight for individual pieces in break-bulk shipment.

Countries Served

To see which countries you can ship FedEx Priority Alert shipments to and/or from, as well as which FedEx Express® international shipping services are available, download our list of countries served.

The Solutions You Need for Creating Shipping Documents

Our electronic shipping solutions enable you to create shipping labels and manage shipments electronically, using whatever technology you have — computer, network or server. You can even integrate FedEx functionality into your business software or custom application, helping you streamline processes and save time and money.

Solution Description
FedEx Ship Manager® Software A software-based program that offers a full range of shipping functions for high-speed shippers. Integrates with most accounting, order-management, warehouse-management and other business systems.
FedEx Ship Manager® Server A hardware and software solution that's ideal for high-volume shippers who need a dedicated connection to FedEx and integration of FedEx shipping functionality into their current business systems.
FedEx Web Services An interface that enables you to integrate FedEx shipping capabilities directly into your website or workflow. It's an ideal solution for companies that need to build an online retail website or add a custom shopping cart feature to an existing website.
FedEx® Compatible Solutions Program Get a software program with FedEx functionality already built in. FedEx Compatible Solutions Program providers integrate FedEx functionality into many of the most popular supply chain, logistics, warehouse management, e-commerce and other business software programs you use every day.

Mark Your FedEx Priority Alert Package Properly

To learn how, download our tape application guide.