Find the answers, the information and the resources to help you with all your shipping and business needs with FedEx.
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
Customer Service Hotline
Telephone: 2870 3333
Customer Service Hours
Monday through Friday from 0900 to 2000
Saturday from 0900 to 1700
Sunday: No Service
For enquiries or assistance on FedEx automation products and applications, you can call us at 0800895.
*Technical Support Hotline Service Hours:
Monday through Friday from 0900 to 1900 (Cantonese dialect support)
Saturday from 0900 to 1300 (Cantonese dialect support)
24 hours, 7 days a week (English & Mandarin languages support)
File A Claim
To file a claim for shipment loss, damage, or delay, please contact your local FedEx Customer Service Team.