Contact Customer Service by E-mail or Phone

Email FedEx Customer Service

2870 3333

853-2870-3333 (Overseas)

Contact Technical Support Helpdesk by E-mail or Phone

Email FedEx Technical Support Helpdesk


Customer Service

Find the answers, the information and the resources to help you with all your shipping and business needs with FedEx.

Customer Service

  • Pick-up request
  • Service and price information
  • Package status and Proof of Delivery
  • General inquiries and advice

Customer Service Hotline

Telephone: 2870 3333
853-2870-3333 (Overseas)

Customer Service Hours

Monday through Friday from 0900 to 2000
Saturday from 0900 to 1700
Sunday: No Service

Technical Support

For enquiries or assistance on FedEx automation products and applications, you can call us at 0800895.

*Technical Support Hotline Service Hours:
Monday through Friday from 0900 to 1900 (Cantonese dialect support)
Saturday from 0900 to 1300 (Cantonese dialect support)

24 hours, 7 days a week (English & Mandarin languages support)

File A Claim

To file a claim for shipment loss, damage, or delay, please contact your local FedEx Customer Service Team.