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Terms and Conditions

FedEx it now! Promotion ("Promotion")

1. By tendering shipments with the FedEx Express account stated in the Promotion invitation email ("Invitation Email"), you will be deemed to accept these Terms and Conditions.

Promotion Period (“Promotion Period”)

2. This Promotion commences on 29 June 2022 and concludes on 31 August 2022.

Participating in this Promotion

3. Participating in this Promotion is open to existing TNT Express account holders who received an invitation email from FedEx Australia to activate their FedEx Express account (“Participant/s”).

4. A holder of a cash account or deleted account is not eligible for this Promotion.

5. If a Participant is a TNT Express/FedEx business account, then an individual person may be nominated as its representative ("Nominated Representative") and participate on the Participant's behalf, but not in his/her own name or on his/her own behalf. Only one Nominated Representative is permitted per Participant.

6. Persons under the age of 18 years must obtain the prior permission of a parent or guardian over the age of 18 years to participate.

7. FedEx accepts no responsibility for any late, lost or misdirected entries including delays in the delivery of an entry due to technical disruptions, network congestion or for any other reason.

8. If the Participant does not want his/her personal information to be utilised by FedEx Express for further promotional or direct marketing activities, the Participant may click the unsubscribe link at the bottom of any FedEx Express email notifications or call FedEx Express Customer Service at 13 26 10.

Offer Redemption

9. A Participant who activates their FedEx Express account by creating a fedex.com user ID within the Promotion Period can use the FedEx Express e-shipping voucher worth AU$80.00 on one (1) Eligible Shipment (specified below), subject to the following (“Promotional Offer”):

a. The Participant must activate their FedEx Express account by creating a fedex.com user ID within the Promotion Period.

b. The Participant can only use the FedEx Express e-shipping voucher when they ship with the FedEx account specified on the Invitation Email.

c. The FedEx Express e-shipping voucher will be sent to the Participant with the Invitation Email.

d. The FedEx Express e-shipping voucher is only valid for redemption during the Promotion Period stated on the voucher.

e. The FedEx Express e-shipping voucher can only be redeemed once by the intended recipient and is good for its value to offset freight service charges against one (1) FedEx Express invoice. It cannot be used to offset payment for duties, taxes, ancillary charges, surcharges (including but not limited to, dynamic fuel surcharges), handling and/or billing fees.

f. To redeem the voucher – the FedEx Express e-shipping voucher and the FedEx invoice (which the Participant wishes to use the voucher to offset against) must be submitted to: FSCAU@fedex.com.

g. Any remaining balance of payment to FedEx Express should be paid before the invoice due date.

h. A FedEx Express e-shipping voucher submitted with an incomplete and/or incorrect invoice number will not be processed.

i. The FedEx Express e-shipping voucher cannot be used for cash-prepaid shipments.

j. The FedEx Express e-shipping voucher, including any unused value, cannot be exchanged for cash, cash equivalents, or any other gifts, goods or services of equal value.

k. Please refer to FedEx Express e-shipping Voucher for full terms and conditions.

10. The number of Eligible Shipments is determined based on the number of air waybills. One air waybill is equivalent to one shipment.

11. Pooling of shipments from multiple TNT Express and FedEx accounts is not permitted and such pooled shipments are not eligible to redeem this Promotional Offer.

12. FedEx Express reserves the right to replace the Promotional Offer stated herein with other items of equivalent value without notice.

13. “Eligible Shipments” must meet all of the following requirements:

a. FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Economy (IE), FedEx International First (IF), FedEx International Priority Freight (IPF), or FedEx International Economy Freight (IEF) shipments.

b. Shipments tendered by a Participant to FedEx Express during the Promotion Period.

c. Shipments billed to a Participant’s FedEx Express account (as indicated in the Invitation Email) and paid in full during the Promotion Period.

d. Not applicable to spot-rate, CS hotline, FedEx 10kg and 25kg Box, FedEx International Priority Direct Distribution (IPD) or FedEx International Economy Direct Distribution (IED) service shipments.

General Terms and Conditions

14. FedEx Express shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) which is suffered by a Participant or other parties in connection with this Promotion, including but not limited to personal injury and tax obligations that may arise from accepting any of the offers, except for any liability which cannot be excluded by law.

15. Eligibility to participate excludes the directors, management and employees (and their immediate families) of FedEx Express, its related entities, suppliers, subcontractors, service providers and agencies associated with the Promotion stated herein as well as employees, agents, officers, and representatives of any government department, government-owned entity, juristic person funded by any government department, political party or public international organization, or any candidates for political office.

16. FedEx Express reserves the right to require a Participant to execute a certificate of eligibility prior to Promotional Offer redemption, confirming that the Participant is not excluded to participate in this Promotion pursuant to these Terms and Conditions and that the Participant has complied fully with these Terms and Conditions. If required by FedEx Express, truthful completion of this certificate is a precondition for Promotional Offer redemption.

17. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing or promotional material relating to this Promotion, these Terms and Conditions will prevail.

18. By participating in this Promotion, unless otherwise advised by the Participant, each Participant consents to (i) the information he or she submits being entered into a database that may be used by FedEx Express in any media for future promotional and publicity purposes in accordance with the FedEx privacy policy; and (ii) for FedEx Express to use the Participant’s name likeness, image and/or voice in any media for an unlimited period without remuneration for marketing and publicity purposes in accordance with the FedEx privacy policy.

19. If this Promotion is not capable of running as planned for any reason, including tampering, unauthorised intervention, fraud, technical failures and any other causes beyond the control of FedEx Express, which corrupt or affect the administration security, fairness, integrity or proper conduct of the Promotion, FedEx Express reserves the right in its sole discretion to cancel, terminate, modify or suspend this Promotion.

20. The terms and conditions of carriage in the applicable FedEx Express Air Waybill, in effect on the day of any shipment, shall apply to the shipment. If there is a conflict between the terms of the FedEx Express Air Waybill and these Terms and Conditions, the former will control.

21. In the event of any disagreement between a Participant and FedEx Express with respect to interpretation of these Terms and Conditions, the decision made by FedEx Express will be final and no other further correspondence will be accepted. FedEx Express will not be obliged to process the Promotional Offer if it is contrary to any applicable laws or regulations.

22. FedEx Express reserves the right to amend these Terms and Conditions at any time without notice.