Terms and Conditions
Ship Domestic with FedEx Promotion ("Promotion")
1. By participating in this Promotion, you will be deemed to have accepted these Terms and Conditions between you and FedEx Express Australia Pty Ltd trading as TNT Express (ABN 41 000 495 269) (“FedEx” or “TNT Express” as the context requires).
Promotion Period
2. The Promotion commences at 12 am (AEST) on Thursday 24 August 2023 and closes at 11.59 pm (AEDT) on Friday 24 November 2023.
Eligible Participants
3. This Promotion is open to Eligible Participants who:
i. hold a TNT Express account; and
ii. receive an email from FedEx inviting them to participate in the Promotion; and
iii. are (if a company) Australian registered companies; or
iv. are (if a natural person) Australian residents over the age of eighteen (18) years old.
4. Holders of cash accounts or deleted accounts are not eligible to participate in this Promotion.
5. If a Participant is a FedEx business account holder whose business or company is registered in Australia, then an individual person may be nominated as its representative ("Nominated Representative") and participates on the Participant's behalf, but not in his/her own name or on his/her own behalf. Only one Nominated Representative is permitted per Participant.
6. Eligibility to participate excludes the directors, management and employees (and their immediate families) of FedEx, its related entities, suppliers, subcontractors, service providers and agencies associated with the Promotion stated herein as well as employees, agents, officers, and representatives of any government department, government-owned entity, juristic person funded by any government department, political party or public international organisation, or any candidates for political office.
Eligible Shipments
7. Eligible Shipments must meet all the following requirements:
i. Eligible Shipments must be booked, tendered to, and collected by TNT Express within Australia, and delivered to a TNT Express serviced address in Australia during the Promotion Period, using any of the following TNT Express Domestic Services:
- TNT Express Domestic Road Express Service;
- TNT Express Domestic Priority Services: 9:00 Express, 10:00 Express, 12:00 Express, or Overnight Express;
- TNT Express Domestic Time Critical Services: Time Critical Local Courier (Standard Courier, Premium Courier, or Direct Courier), or Time Critical Next Flight.
ii. Total minimum consignment weight per shipment is one (1) kilogram.
iii. Eligible Shipments must meet the requirements of TNT Express’ applicable terms and conditions, including but not limited to the Standard Terms and Conditions of Carriage and Other Services.
iv. Participants must use the TNT Express Account Number specified on the electronic direct mail (email) when booking. If the Eligible Participant is a FedEx account holder, the Participant must use the newly opened TNT Express Account Number linked to the existing FedEx account.
v. All invoices relating to Eligible Shipments must be paid for by the Eligible Participant in accordance with the terms of the invoice or the Eligible Participant’s agreement with FedEx.
8. Eligible Shipments do not include:
- The following TNT Express Domestic Time Critical Services: Dedicated fleet, Taxi trucks, Failsafe, and Mission Critical
- All TNT Express International Services
- TNT International Air Freight
- TNT International Sea Freight
- TNT International Special Express
- All FedEx Express International Services
Entry to Promotion
9. An Eligible Participant’s entry in this Promotion is confirmed after the Eligible Participant:
i. receives an Invitation Email via email (from FedEx); and
ii. makes an Eligible Shipment in accordance with these Terms and Conditions.
An Eligible Entry
10. An Eligible Participant who makes at least one Eligible Shipment during the Promotion Period, will receive an automatic entry into the Promotion for the chance to win one (1) of two (2) AU$250 online gift cards or one (1) of fifty (50) AU$50 online gift cards issued by Prezzee (https://prezzee.com.au).
11. One domestic consignment note is equivalent to one shipment. Eligible Participants will receive bonus entries if Eligible Shipments are TNT Express Domestic Priority Services or TNT Express Domestic Time Critical Services, as defined in clause 7:
1 entry = for every TNT Express Domestic Road Express Service shipment
2 entries = for every TNT Express Domestic Priority Service shipment
3 entries = for every TNT Express Domestic Time Critical Service shipment
12. Pooling of shipments from multiple accounts is not permitted and such pooled shipments are not eligible to earn rewards in this Promotion.
13. FedEx accepts no responsibility for any late, lost, or misdirected entries including delays in the pickup/delivery of a shipment to participate in this Promotion. due to technical disruptions, network congestion, or any other reason.
14. If the Participant does not want to receive further promotional or direct marketing activities, the Eligible Participant may click the unsubscribe link at the bottom of any FedEx Express email notifications (including those relating to this Promotion or other campaigns/promotions) or call the Customer Service Hotline at 13 11 50.
Prizes
15. The draw will take place at 2 pm (AEDT) on Monday 18 December 2023 (“Draw Date”) at 201 Coward Street, Mascot, NSW 2020, and will be conducted by FedEx.
16. The first fifty-two (52) unique Eligible Entries randomly drawn, which have been submitted by unique Eligible Participants in accordance with these Terms and Conditions (“Winner” or “Winners” as the context requires), will win one of the following Prizes, awarded in the following order:
i. first, two (2) winners of AU$250 Prezzee online gift cards; and
ii. then, fifty (50) winners of AU$50 Prezzee online gift cards.
17. A list of Winners will be made available on tnt.com.au. Further, Winners will be notified in writing by email and or by phone.
18. Any taxes which may be payable as a consequence of a winner receiving a Prize are the sole responsibility of the Winners.
19. Each Winner is solely responsible for complying with any terms and conditions that may be imposed on the use of the Prize by a third party responsible for providing any Prize. Winners are deemed to have reviewed, understood, and accepted any such terms and conditions upon entry into this Promotion.
20. The Prizes will be sent from FedEx Head Office – 201 Coward Street, Mascot, NSW 2020 within 21 days of the Draw Date. If any of the Winners cannot be contacted and/or are unable to accept the prize within four (4) weeks after the Draw Date, the Prize will be deemed forfeited. In such a case, a new draw will take place.
21. To the extent permitted by applicable law, FedEx’s decision is final, and no correspondence will be entered into regarding results. The Prizes are not exchangeable, transferable, or redeemable for cash or other products or services. FedEx will only award the Prizes following Winners’ validation and verification.
22. FedEx reserves the right to redraw in the event of an Eligible Participant being unable to satisfy these Promotion Terms and Conditions, forfeiting or not claiming a Prize. If any of the Prizes remain unclaimed or forfeited through ineligibility or otherwise, FedEx will conduct a further draw on Monday 19 February 2024 (“Redraw Date”) and the winner/s will be notified in writing and/or by a phone call. No further draws will be undertaken after the Redraw Date.
23. To the extent permitted by applicable law, FedEx reserves the right to replace the Prizes stated herein with other items of equivalent value without notice.
General Terms and Conditions
24. Except for any liability which cannot be excluded by applicable law, FedEx shall not be liable for any loss or damage (including but not limited to indirect or consequential loss or, without limitation, loss of profits, loss of revenue, loss or denial of an opportunity, loss of goodwill) which is suffered by a Participant or other parties in connection with this Promotion, including but not limited to (a) personal injury; (b) tax obligations that may arise from accepting and using the gift card; (c) any technical difficulties or equipment malfunction (whether or not under FedEx’s control); (d) any theft, unauthorised access or third party interference; (e) incorrect details lodged by Participants; (f) any shipment or gift card claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by FedEx) due to any reason beyond the reasonable control of FedEx; (g) possession or use of a Prize; or (h) any failure by a Winner to adhere to any terms and conditions imposed by a third party responsible for providing the Prize. In addition, participation in this Promotion and/or use of the gift card is entirely at the own risk of the Participant and for their own account.
25. FedEx reserves the right to require a Participant to execute a certificate of eligibility prior to awarding him/her with the gift card, confirming that the Participant is not excluded from participating in this Promotion pursuant to these Terms and Conditions and that the Participant has complied fully with these Terms and Conditions. Truthful completion of this certificate is a precondition to the award of the Promotion Prizes.
26. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing, or promotional material relating to this Promotion, these Terms and Conditions will prevail.
27. By entering this Promotion, each Participant consents FedEx Express Australia Pty Ltd trading as TNT Express to use his or her personal information in connection with this Promotion for the purposes of facilitating the conduct of the Promotion and providing the Prizes, including but not limited to, publishing the names of winners in emails and on tnt.com.au. Without limiting the foregoing, each Participant’s personal information provided in connection with this Promotion will be handled in accordance with TNT Express Privacy Policy, a copy of which is available by contacting TNT Express or online.
28. If this Promotion is not capable of running as planned for any reason, including tampering, unauthorized intervention, fraud, technical failures, and any other causes beyond the control of FedEx, which corrupt or affect the administration security, fairness, integrity or proper conduct of the Promotion, FedEx, to the extent permitted by applicable law, reserves the right in its sole discretion to cancel, terminate, modify or suspend this Promotion.
29. The terms and conditions of carriage in the applicable domestic consignment note, in effect on the day of any shipment, shall apply to the shipment. If there is a conflict between the terms of the domestic consignment note and these Terms and Conditions, the former will prevail.
30. FedEx will not be obliged to award the prizes if it is contrary to any applicable laws or regulations.
31. To the extent permitted by applicable law, FedEx reserves the right to amend these Terms and Conditions at any time without notice.