Call Customer Service
Have you tried these?
Receiving
- I wasn't home when FedEx tried to deliver my package. How can I request a redelivery?
- Can I change the delivery address of my package?
- What happens if my package was delivered to the wrong address?
- Why would a package be held in customs?
- My package status has remained the same for some time. Is the delivery going to be delayed?
Our phone numbers
Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 14:00.
We are closed on Sundays and Public Holidays.
13.26.10
Toll-free
+61.13.26.10
Calls from abroad
Our new Interactive Voice Assistant (IVA) is live now, replacing the Voice Responding Unit (VRU). This upgrade reflects our commitment to providing 24/7 support to you at your fingertips.​