Import Clearance Guides and Essentials
FedEx strives to make your shipping experience as straightforward as possible. To help you prepare, we’ve included an overview of the Customs Clearance Process guide, so you can understand procedures, required documents, and what to expect when shipping.
Importing to Australia
Learn customs clearance essentials for importing to Australia.
Australia Customs Service - Import
Top Five Reasons for Delayed Clearance
1. Missing or Incomplete Documentation
2. Cleared Shipments held for payment of Duties/Taxes
3. The Department of Agriculture, Fisheries and Forestry (DAFF)
4. Missing ABN (Australian Business Number)
5. Import Prohibited/Restricted Commodities including CITES
For all clearance-related inquiries including shipper and consignee details, concise descriptions, necessary permits, manufacturer's declarations or any other additional information, kindly reach out to aucdndoc@fedex.com or contact our customs clearance team on 1800 111 112 for more information.
Online Import Declaration
Access your Australian Import Declarations online and get notified by email when customs clearance of your shipments is completed at the Australian border.