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New Customer Center

New Customer Center

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Let us help you learn about shipping with FedEx

Whether you are a first time or frequent shipper, we're here to help. With our guidance and resources, you'll find the shipping information that matches your needs.

Submit Electronic Trade Documents

Four steps to upload your customs documentation electronically:

STEP 1
Log in to FedEx Ship ManagerTM at fedex.com and fill out the shipment information.

STEP 2
In the "Customs documentation" section, select the "Yes, I want FedEx to send my invoice electronically" option. Then, click "Accept FedEx Electronic Trade Documents terms and conditions" to proceed.

STEP 3
Upload a letterhead and signature image file for your first commodity shipment.

STEP 4
Click "Finalize" to complete the shipment.

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HOW-TO VIDEO

See how to resize the letterhead and signature image.

Learning how to resize

See how to create an ETD shipment.

See how to create an ETD shipment

Tips TIPS

  1. If you use FedEx Ship ManagerTM at fedex.com to prepare your shipment, please upload your document or use FedEx-generated documents and select "Yes, I want FedEx to send my invoice electronically" to turn on the Electronic Trade Documents service. Once you have used it, it will be saved for future use so that you can get a head start with customs clearance and avoid any potential delays.

Guidelines GUIDELINES

See how to enable FedEx Electronic Trade Documents.