How can I pay the duties and taxes?

There are three ways you can pay the duties and taxes to FedEx:

1. Online

You can pay securely online using our payment portal. Additional payment methods are now available, giving you more choice in how you pay.

If we sent you an email or SMS requesting payment, you can also use the payment link in the message. The link is unique to your shipment.

2. FedEx Billing Online

If you’re a regular customer, you can sign up to FedEx Billing Online to receive your invoices electronically. You can also pay your invoices securely using the payment methods available.

3. Electronic Bank Transfer

To pay by bank transfer, please use the following details:

Account name: FedEx Express Swiss Post GmbH
Bank: ING Bank N.V., Amsterdam, Lancy/Geneva branch
IBAN: CH12 0838 7000 0010 8079 9
BIC: BBRUCHGT

IMPORTANT: When completing a bank transfer, make sure you include the invoice number. If you’re paying multiple invoices, include the customer number too and email an itemised remittance advice to paymentorder@fedex.com.