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Small Business Hub

Insight, ideas and inspiration to drive progress


Highlights




Highlights

TRENDS & INSIGHTS

BNPL: A strategic growth opportunity

Discover how Buy Now, Pay Later (BNPL) can help you reach and convert more customers.


GUIDES & TOOLS

Spotlight on… E-commerce in China

Can you learn from some of the key developments in the world’s largest e-commerce market?


INNOVATION & GROWTH

Smart strategies for managing holiday returns

Planning ahead can turn those inevitable post-holiday returns from resource drain to business advantage. Here’s how.





Market Insights

Market Spotlight

Market Spotlight

Business trends, consumer insights, and logistical know-how around the globe 

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Spotlight on… e-commerce in Mexico

Spotlight on… e-commerce in Mexico

Mexico is expected to have almost 70 million e-commerce shoppers in 2023, with almost half buying cross border

Explore the opportunity
Spotlight on…Chinese New Year consumers

Spotlight on…Chinese New Year consumers

Could the Lunar New Year be a big sales opportunity for your business?

Read the insights



Running Operations

Masterclass: Incoterms®

Masterclass: Incoterms®

Incoterms® don’t just clarify responsibilities, they can also control costs, manage risks, and give you a competitive edge.

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Get Your Business Ready for 2026 Logistics Success

Get Your Business Ready for 2026 Logistics Success

Upgrade your 2026 logistics with practical upgrades, and a clear roadmap for efficiency.

Learn how
Small logistics decisions that boost business growth

Small logistics decisions that boost business growth

Learn how logistics fuels growth and how you can use it to your benefit.

Discover how



Growing your Business

Asia Pacific-Europe SME Trade Report From FedEx Highlights Export Opportunity

Asia Pacific-Europe SME Trade Report From FedEx Highlights Export Opportunity

Download FedEx’s new Intercontinental Exports Trade Report to uncover the latest insights into Europe’s internationally trading SMEs

Learn more
Exporting to the United States: Five challenges and solutions

Exporting to the United States: Five challenges and solutions

Take on the world’s largest consumer market by overcoming these common barriers.

Grow your business
How your business can find growth in emerging markets

How your business can find growth in emerging markets

Emerging markets offer compelling growth potential but are not without risks. Could they be part of your business plan?

Get the insights



Selling Online

Spotlight on… E-commerce in China

Spotlight on… E-commerce in China

Can you learn from some of the key developments in the world’s largest e-commerce market?

Get the insights
Understanding the European e-commerce market

Understanding the European e-commerce market

Discover growth opportunities on your doorstep with these European e-commerce market habits, trends and statistics.

Get the insights
5 steps for efficient e-commerce fulfilment

5 steps for efficient e-commerce fulfilment

From order picking to returns, discover how to streamline your operations and improve customer satisfaction.

See the guide



Managing Shipping

5 ways to handle peak season returns

5 ways to handle peak season returns

Post-holiday returns can be hard to manage, but there are steps you can take to prepare your business

Get ready
Reusable packaging: making it work for your business.

Reusable packaging: making it work for your business.

With peak season fast approaching, see how you could implement reusable packaging into your operations.

Find out more
What is carbon offsetting – and how to get started

What is carbon offsetting – and how to get started

Compensate Chief Impact Officer Niklas Kaskeala explains carbon offsetting and how it could help your business.

Find out more