You have just logged on to the www.fedex.com/fr website or one of its subdomains (hereinafter referred to as the “Website”).

The contents of the Website are purely informative. The information contained therein does not constitute a commercial offer in any way. The user of the Website assumes all risks and consequences related to the consultation, accuracy of the information presented and its implementation, and therefore waives all recourse against FedEx Express FR SAS. It is the user’s responsibility to use the information obtained in accordance with laws and regulations in force. We invite users to note the following information:
 

1 - Company Identification

FedEx Express FR SAS, a simplified joint stock company with a share capital of 300,345,284.56 Euros, is registered with the Trade and Companies Register of Lyon under number 973.505.357, with a registered address at 58 avenue Leclerc, 69007 Lyon, France (hereinafter the “Company”).

Contact:

https://www.fedex.com/en-fr/customer-support/contact.html

Telephone: 0820 123 800 (€0.12 incl. VAT/min + cost of communication from a mobile phone) or +33 (0)1 40 85 56 60 from abroad and for private consumers.

VAT Number: FR 22 973505357 

Publishing Director and Host:

Publishing Director: Eser Sezek

The Website is hosted by Switch Corp (Las Vegas, 7135 S Decatur Boulevard)
 

2 - Website Terms of Use

By accessing the Website, the user agrees to comply with its Terms of Use and declares that they have prior access to the Internet, are familiar with its rules and customs, technical capabilities and performance, and have all the hardware and software necessary to browse the Internet.

The user agrees to indemnify the Company against any unlawful, non-compliant and/or unauthorized use of the information accessible via this Website.

The user is solely responsible for the use of the information accessible via this Website, which the Company reserves the right to modify at any time, in particular by updating it.

The Company reserves the right to delete or modify features of the Website without notice or compensation.

The user agrees to comply with Internet usage practices and applicable regulations and not disclose illegal information via this Website.

The user is solely responsible for the identity they provide and the information they submit.

Any use of data obtained from the user's email address is deemed to have been made by the user.

The Company does not guarantee in any way the accuracy or completeness of the information provided by the referenced sites.
 

3 - Intellectual property

All elements (information, data, trademarks, logos, photos, various graphic representations, etc.) present on the Website are the exclusive property of the Company and are protected by copyright, trademark law, patent law, legislation on the legal protection of databases, the provisions of the Intellectual Property Code, or any other right recognized by applicable law.
 

4 - Hyperlinks

No websites with a hyperlink to the Website, either a hyperlink targeting the Website or a hyperlink established from it, are under the control of the Company, which declines all responsibility for their content. The user is solely responsible for their use.
 

5 - Personal information

Users are informed that the personal information that may be requested is necessary for processing their request. This information is intended exclusively for the Company.

In accordance with the provisions of Regulation (EU) 2016/679 and Law No. 78-17 of 6 January 1978, amended by the Law of 20 June 2018 (hereinafter the ‘Data Protection Act’), the personal data collected is intended for the Company for the purposes of parcel delivery, contract management and commercial management.

In accordance with the Data Protection Act, data subjects may contact the Company at the following address: FedEx Express FR – Legal Department, Zone d'entretien, Route de l'Arpenteur, 95700 Roissy-en-France or by email at FR-dataprotection@fedex.com.

Data subjects may consult our Privacy Policy for more information and to exercise all of their rights, including their rights of access, rectification and opposition.

Users may unsubscribe from our email communications at any time by clicking on the link provided in all our communications.

Users undertake to provide only accurate information that does not harm the interests of third parties.

Notwithstanding the foregoing, the Company may be required to disclose any information concerning users in order to comply with any applicable law or regulation, or to respond to any judicial or administrative request.

The Company undertakes to make every effort to make the Website accessible 24 hours a day, 7 days a week, except in cases of force majeure or events beyond its control, including disruptions or interruptions to access networks, failure of the user's computer or telephone equipment and, more generally, any event related to Internet access conditions, subject to any breakdowns and maintenance operations necessary for the proper functioning of its Website.