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Six steps to create a fedex.com User ID:
STEP 1
Make sure you have created a 9-digit FedEx account. If not, please follow the guide here.
STEP 2
Click "Sign up/Log in" at the top of the page, and click "CREATE USER ID (FOR EXISTING CUSTOMERS)”
STEP 3
On the "Contact Info" page, create a User ID and password, choose a secret question and enter your contact information.
STEP 4
After reading the Terms of Use and Privacy Policy, click the "I Accept" button to proceed.
STEP 5
On the "Account Info" page, enter your FedEx account number and click "Continue."
STEP 6
When successful, you will see the Confirmation screen.
HOW-TO VIDEO
See how to create a fedex.com User ID once you have created a FedEx account.
TIPS
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Remember you first have to open a FedEx account before you can create a fedex.com User ID.
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When creating a password, please note that it cannot contain your Company Name, First Name, Last Name or Email Address.
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Your fedex.com User ID allows you to use a variety of our online tools to support your international shipping activities.
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Please input the contact information in English only.
FedEx Service Guide
Download the FedEx Service Guide PDF and learn more about FedEx services and solutions all in one place.