New Customer with laptop

New Customer Center

New Customer Center

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Manage your FedEx reports

Four steps to easily access your shipment data

STEP 1
Log in using your FedEx ID and password.

STEP 2
Register for FedEx Reporting Online by confirming your account number and entering two recent invoice numbers (similar to the FedEx Billing Online registration).

STEP 3
Now you can access FRO and create reports as follows:

  1. Click on Create New Report under the Reports tab

  2. Under Report Parameters select Service and Shipment type

  3. Select Account(s) type e.g. National accounts, National sub-groups, Global Entity Number*

  4. Select Reports e.g. Expense and Volume Summary (USD and Billed Currency) - Invoice Date

  5. Select Frequency e.g One time, Recurring.  Click Run Report

  6. Click - View Report Status

  7. Click the download button under Options

*To know your account details, contact your FedEx Sales representative

Tips TIPS

  1. You can create summary, standard and customer reports.

  2. The process of changing the Administrator is very simple and it increases the flexibility for users.

  3. FedEx Reporting Online provides administrative functionality that allows the Administrator to invite other users to share accounts.

  4. Creating Account Groups will help you save time by generating reports for the account group, instead of running reports for each single account.