New Customer Center
Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.
Schedule Pickups Online
Three steps to scheduling pickups online:
STEP 1
Log in to Schedule & Manage Pickup.
STEP 2
Choose the account number and fill in the pickup address, package information and other details.
STEP 3
Click 'Schedule pickup'.
HOW-TO VIDEO
How to schedule a pickup online?
Please note some features may not be available in all countries, actual steps shown in the video may vary depending on your market.
TIPS
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You can also schedule a pickup while preparing your shipment with FedEx Ship ManagerTM at fedex.com. Choose ‘Schedule a pickup’ in the Pickup or Drop off Section, and tell us when your package will be ready for our courier to pick it up.
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You can add new pickup locations directly into your FedEx Ship ManagerTM address book. It can store up to 20 shippers' addresses.
GUIDELINES
FedEx Service Guide
Download the FedEx Service Guide PDF and learn more about FedEx services and solutions all in one place.