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Invoices and payments
  • Fees and charges
  • Invoices
  • Paying for a shipment
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Paying for a shipment

  • Can I enroll in automatic payment for new invoices?
  • How can I download my credit note?
  • How can I pay a FedEx invoice, and which payment methods can I use?
  • How can I update the payer account for shipping charges or duty & taxes after receiving the invoice?
  • How much does it cost to ship a package internationally?
  • My shipment was returned, why am I still being charged?
  • The billed shipment weight on my invoice is incorrect. What can I do to address this issue?
  • What are the payment terms for my shipping account?
  • What are the potential consequences if I fail to make payment on my shipping accounts?
  • What is FedEx billing online?
  • What should I do after making a payment?
  • Who has to pay duties and taxes?
  • Why did I receive an invoice including shipments that should be paid by other parties?
  • Why was my duty/tax rebill request rejected? Do I need to provide a valid new bill for the purpose of rebilling?

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