Does FedEx provide customs clearance services/ancillary services?
Yes, FedEx acts as an intermediary between the customer and the customs authorities throughout the customs clearance process, unless instructed otherwise, and provides support when things get complicated. For example, if your shipment has specific requirements for clearance, we can help you find the right solution.
Our customs clearance services vary by country/territory depending on local permits, regulations and processing.
You can find the list of our ancillary services here. Please note that the customs charges are billed to the recipient or designated third party in the market or destination.
Can’t find what you’re looking for?
Contact us with one of these options.
Chat to us
Our virtual assistant is here for you 24 hours a day, seven days a week. If it doesn't find a solution, you'll be transferred to someone who can help.
Chat nowCall us
Get in touch with our Customer Service for further enquiries about our services.
See phone numbers