I wasn't home when FedEx tried to deliver my package. How can I request a redelivery?
- In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.
- If your shipper has provided your email and/or mobile number on the air waybill, you will receive a notification that allows you to make delivery changes, if necessary. Please note that this option is not applicable if your shipment is addressed to a company with the company name specified on the air waybill.
- Change of delivery address for an import shipment is an exception service, and we cannot assure its execution.
- If you receive a Door Tag , you may scan the QR code to arrange for future delivery date.
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