Customer Service


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On this page:

Customer Service | Customer Service Hotline | Customer Service Hours | Technical Support


Customer Service

  • Pick-up request
  • Service and price information
  • Package status and Proof of Delivery
  • General inquiries and advice


Customer Service Hotline

080-023-8000

If you can't access the toll free number, call: (82) 2-333-8000


Customer Service Hours

Monday through Friday from 0800 to 2000
Saturday from 0800 to 1600
Sunday: No Service

Public Holidays other than Sunday from 09:00 to 17:00
Saturday from 0900 to 1400
Sunday: No Service


Technical Support

For enquiries or assistance on FedEx automation products and applications, you can call us at (82) 2-324-8555.

*Technical Support Hotline Service Hours:
8.00am - 7.00pm (Monday - Friday)
8.00am - 1.00pm (Saturday)