Ways to settle your bill

When making payment, please be reminded to include a completed remittance advice, which you can find at the bottom of your invoice. This will ensure that your bill is processed smoothly, and that there is no outstanding balance on your next bill. It also means we can focus on providing even better services for all our customers.

For your convenience, there are a number of ways for you to settle your bill.



Please send a cheque together with the completed remittance advice to the address below.

Payee: Federal Express (Singapore) Pte Ltd
Address: Robinson Rd Post Office, P.O. Box 927, Singapore 901827

Fund Transfer

Instruct your bank to transfer funds to the account below, and then fax the completed remittance advice to 65-6823-7368, or notify us by sending an e-mail to fscsg@fedex.com. Please remember always to include your account number, invoice number, and the payment amount in your e-mail.

Bank Account Name: Federal Express (Singapore) Pte Ltd
Bank Name: Citibank, N.A.
Bank Address: 3 Temasek Avenue, #14-00 Centennial Tower, Singapore 039190
Bank Account No: 0811648019
Bank Code: 7214
Branch number: 001
Swift Code: CITISGSG

Credit Card

If you wish to pay by credit card, please fill out the form and fax it to 65-6823-7368 or email to fscsg@fedex.com.

Credit Note

When using a credit note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us by e-mailing to fscsg@fedex.com.

If you have any questions regarding payment procedures, please contact our Revenue Operations team.

 Billing Hotline:  1800-743-2626 (press 2, 3 for Invoicing)
 Fax No.:  65-6823-7368
 E-mail:  fscsg@fedex.com


Remittance Slip

Please return this completed slip with your payment to ensure your account is updated in a timely manner. Thank you.

Remit to:
Federal Express (Singapore) Pte Ltd
Robinson Rd Post Office, P.O. Box 927,
Singapore 901827