snugs

Shipping Stories: Snugs

Shipping Stories: Snugs

Discover how our extensive worldwide coverage makes reaching new customers across the globe possible for custom-fit earphone manufacturer Snugs.

Discover how our extensive worldwide coverage makes reaching new customers across the globe possible for custom-fit earphone manufacturer Snugs.

International

Fast deliveries to 59 markets

International

From 10s to 1000s of monthly orders

International

A global customer base


Tapping into a unique need

When Snugs founders Paul and Emma Jobin realised how many people were struggling with ill-fitting earphones on a daily basis, they spotted a window of opportunity. Leveraging Paul’s experience in audiology, they launched an e-commerce store selling custom-fit earphones and earphone tips. 

As orders began to pile in from across the world, they needed a partner that could ship their products globally from their rural headquarters in the southwest of the UK. That’s where FedEx came in.

The connections to expand

FedEx utilises its powerful network to transport Snugs’ earphone tips from its factories to its logistics distribution points, and then on to the end customer.

“[FedEx] can allow us to move our business from the middle of nowhere, and create a global business from Exmoor National Park,” says Paul Jobin, CEO and founder of Snugs. “If we can do it from Exmoor National Park, you can do it from anywhere.”

Exciting new opportunities for growth

Thanks to FedEx’s speedy deliveries and wide reach, growth continues to accelerate for Snugs. The e-commerce company has gone from receiving tens of orders a month, to hundreds. Now, it serves 59 worldwide markets, including the U.S. and Singapore.1

"We’re growing by the minute,” says Snugs Director of Customer Service Emma Jobin. “It’s very exciting!”

 

Want to experience the same global growth as Snugs? At FedEx, we have lightweight package services and convenient delivery options to make your e-commerce shipping faster and easier than ever.


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