Promotion Terms and Conditions
“Mooncake to overseas” Promotion (“Promotion”)
1. By tendering Eligible Shipments (as defined in clause 9 of these Terms and Conditions) with FedEx, you will be deemed to accept these Terms and Conditions.
Promotion Period (“Promotion Period”)
2. This Promotion commences on September 8, 2025 and concludes on October 6, 2025.
Entry to Promotion
3. Entry into this Promotion is open to non-FedEx account holders who ship Eligible Shipments during the Promotion Period (“Participants”).
4. To enter into this Promotion, Participants must successfully ship within Promotion Period.
5. Persons under the age of majority in the applicable jurisdiction of this Promotion must obtain the prior permission of a parent or guardian over the age of majority to enter. The entry will be void without aforesaid permission.
6. FedEx accepts no responsibility for any late, lost or misdirected entries including delays in the delivery of the entry due to technical disruptions, network congestion or for any other reason.
7. If the Participant does not want their personal information to be utilized by FedEx for further promotional or direct marketing activities, the Participant may click the unsubscribe link at the bottom of any FedEx email notifications or contact our Customer Service Team.
Rewards: Selection and Notice of Rewards Recipient
8. A Participant who, during the Promotion Period, exports Eligible Shipments from Hong Kong SAR via FedEx to overseas destination will be entitled to 45% off discount on basic freight charge of each Eligible Shipment.
9. “Eligible Shipments” must meet all of the following requirements:
i. Shipments must be sent via International Priority (IP), International Priority Express (IPE) , International Economy (IE) or FedEx International Connect Plus (FICP) service or and using FedEx packing weighed at or below 10 kg per shipment.
ii. Shipments are dropped off, shipped and tendered the payment at any FedEx Hong Kong location/stations.
iii. Dangerous goods shipment is not eligible for this promotion.
iv. Duties/Taxes will be assessed. The consignee is responsible for the Duties & Taxes payment at destination.
v. Any articles are susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. FedEx assumes no liability for perishables or commodities that could be damaged by exposure to heat or cold.
vi. Mooncake shipment is eligible for this Promotion. Mooncake should be in its original packing with box (if any) and additional packing material will be provided by FedEx station. It is recommended to bring along the original receipt in order to complete the commercial invoice for declaration when drop off.
vii. We only accept below types of mooncakes for shipping:
- White Lotus Seed Paste Mooncake with Egg Yolk(s)
- Lotus Seed Paste Mooncake with Egg Yolk(s)
- Lotus Seed Paste Mooncake
- Assorted Nuts Mooncake
- Red Bean Paste Mooncake with Egg Yolk(s)
- Mung Bean Paste Mooncake
- Egg Custard Mooncake
viii. FedEx shall bear no liability if any shipment is rejected or confiscated by customs or any other authorities of the designated country.
ix. The promotional discount cannot be used in conjunction with any other shipping discounts and/or offers provided by FedEx.
x. Shipments are billed to the Participant and paid in full during the Promotion Period.
xi. Shipments are tendered to FedEx during the Promotion Period (Note: “Shipments tendered to FedEx during the Promotion Period” means those shipments are tendered from September 8, 2025 to October 6, 2025, both dates inclusive. And,
xii. Not applicable to spot-rate, FedEx 10kg and 25kg Box, International Priority Direct Distribution (IPD), International Economy Direct Distribution (IED) or International First (IF) service shipments.
10. FedEx reserves the right to replace the rewards stated herein with other items of equivalent value without notice.
General Terms and Conditions
11. FedEx shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) which is suffered by a Participant or other parties in connection with this Promotion, including but not limited to personal injury and tax obligations that may arise from accepting any of the rewards, except for any liability which cannot be excluded by law.
12. Eligibility to participate excludes the directors, management and employees (and their immediate families) of FedEx, its related entities, suppliers, subcontractors, service providers and agencies associated with the Promotion stated herein as well as employees, agents, officers, and representatives of any government department, government owned entity, juristic person funded by any government department, political party or public international organization, or any candidates for political office.
13. By entering this Promotion, unless otherwise advised by the Participant, each Participant consents to the information he or she submits being entered into a database which may be used by FedEx in any media for future promotional and publicity purposes, in accordance with the FedEx privacy policy.
14. If this Promotion is not capable of running as planned for any reason, including tampering, unauthorized intervention, fraud, technical failures and any other causes beyond the control of FedEx, which corrupt or affect the administration security, fairness, integrity or proper conduct of the promotion, FedEx reserves the right in its sole discretion to cancel, terminate, modify or suspend this Promotion.
15. The terms and conditions of carriage in the applicable FedEx Air Waybill, in effect on the day of any shipment, shall apply to the shipment. If there is a conflict between the terms of the FedEx Air Waybill and these Terms and Conditions, the former will control.
16. In the event of any disagreement between Participants and FedEx with respect to interpretation of these Terms and Conditions, the decision made by FedEx will be final and no other further correspondence will be accepted. FedEx will not be obliged to award the rewards if it is contrary to any applicable laws or regulations.
17. In the event of any inconsistency between these Terms and Conditions and any brochure, marketing or promotional material relating to this Promotion, these Terms and Conditions will prevail.
18. FedEx reserves the right to amend these Terms and Conditions at any time without notice.