Call Customer Service
Our phone numbers
Our team is available
Monday to Friday from 09:00 to 19:30 and
Saturday from 09:00 to 18:00.
We are closed on Sundays and Public Holidays.
+852.2730.3333
Customer Service Hotline
Please note that the caller number of FedEx Hong Kong Customer Service is displayed as + 852.3426.8594
Message Customer Service on WhatsApp
Fraud Alert
FedEx does not request payment or personal information via WhatsApp.
Please remain alert to fraudulent messages. Our only authorized FedEx WhatsApp number is +852.5905.2955, verified with a blue tick.
If you receive any suspicious messages claiming to be from FedEx, please contact us through our official channels.